NASA Headquarters Oral
History Project
Edited Oral History Transcript
Sumara
Thompson-King
Interviewed by Rebecca Wright
Washington, DC – 4 March 2015
Wright: Today is March the 4, 2015. This oral history is being conducted
with Sumara Thompson-King at NASA Headquarters in Washington, DC,
for the NASA Headquarters Oral History Project. Interviewer is Rebecca
Wright, assisted by Sandra Johnson. Ms. Sumara Thompson-King serves
as the NASA General Counsel, and was appointed to this position in
June 2014. Congratulations again on this still-new role.
Thompson-King:
Thank you.
Wright:
You have been working with the space agency for almost 30 years now,
and started your career with NASA at the Goddard Space Flight Center
[Greenbelt, Maryland] in 1986. If you would today start by sharing
with us how you learned of that opportunity and describe the process
that you had to go through to get that job.
Thompson-King:
I will. I’m a packrat. I’m kind of an unofficial office
historian, a keeper of records—that’s why this folder
is sitting here on my desk. I read the list of possible topics that
we would discuss, and when I saw this question, I wanted to check
the folder that contains my employment actions. I realized I still
have the ad from when I found out about that job. I remember exactly
how I found out about this job.
I’m going back in time before we had the Internet. The way government
jobs were advertised was in a booklet. You could go to the local libraries
in the Washington, DC, area to find a copy of the booklet, because
all the federal jobs were published every week or every two weeks.
It was a little booklet, and it listed all the jobs across the United
States that were available. I was a 905, which is the federal position
classification number for an attorney, so you could just go through
that OPM [Office of Personnel Management] booklet and see what jobs
were announced across the government. I went to our local library
to look at that booklet and look for a job.
I’m looking at the sheet of paper that I used, which was an
event flyer from the library. On the back of this sheet [that I’ve
kept in this file], because I didn’t go to the library with
any paper, I wrote down three jobs that were available. Goddard is
the third job that I wrote down that day. I don’t know the date
that I went to the library. I remember, I was home in bed, and I knew
I needed to look for another job. I got out of bed and I went to the
library, and that’s how I found this job. The closing date to
submit an application for the Goddard job was July 9th.
I remember the reason I was really interested in this position at
Goddard was because NASA did something very unusual for the federal
government. It had a non-supervisory GS-14 [General Service pay scale]
legal position, meaning you could be promoted up to GS-14 and not
have to be a supervisor. I didn’t want to be a supervisor at
that point, so I thought, this is great. I can get promoted up to
a GS-14 and not have to supervise. It was a ladder job advertised
at the 11, 12, 13, and then a note indicated potential promotion to
a 14. I applied for the job, and I have notes in my folder about the
things I did—I sent a letter to Goddard dated July 7; I went
for the interview on August 7; and I have the letter where they offered
me a job on August 11, 1986.
Wright:
Wow. This moved quickly.
Thompson-King:
That’s exactly what I’m telling you, this was fast. It
doesn’t happen like that these days. Debra Miller sent me that
letter, and then I reported for duty August 2, 1986. That’s
quick.
The interview was with the Acting Chief Counsel at Goddard at that
time. He later became the Chief Counsel, Lawrence [F.] Watson. He
had interviewed other folks, and when I came for the interview, I
had taken off work. My supervisor knew I was going for an interview.
I’m not sure what details I told her, but by the time I came
back to my office, I think I came back the next day, he had already
called her for a reference check. My supervisor was leaving the agency,
and she told me the one question he asked was, “If she’s
so good, and you’re leaving, why aren’t you taking her
with you?”
She said, “Oh, I’d take her with me if I could, but I
can’t take her with me, and that’s why I’m telling
you, you should take her.” I appreciated that, because I had
a wonderful supervisor at my prior job. Her name was Merrily Raffa.
But, things were changing there, and all of us were starting to look
for other opportunities. It was just fortunate that this Goddard position
became available, because even I knew that NASA jobs, particularly
legal jobs, just did not become available.
Back then, few NASA jobs were advertised. See, that’s the other
thing people will find very odd. When I tell folks about it, they
ask, “You didn’t know anybody? They really just hired
you out of the blue through an ad? It really worked?” People
still have this perception that if you see a government job advertised,
they’ve already got it wired for somebody.
I said, “No, I knew absolutely no one at Goddard. I didn’t
know anybody who worked for NASA. No, really.” It truly was
a cold call. Apparently, it was a good interview. I started working
there in August of ’86.
Wright:
It’s quite good timing on your part. In August of 1986 the Agency
was still recovering from the [Space Shuttle] Challenger [STS-51L]
accident, and of course, Goddard was involved. Share with us some
of those first experiences and what your first thoughts were of going
to work for the Space Agency. At any point in your life, had you ever
thought about going to work at NASA before you saw that job advertised?
Thompson-King:
I had no idea. I don’t even know if I really knew that NASA
had a legal office. It didn’t surprise me that NASA legal jobs
existed, because I had worked in several federal agencies, but I just
never thought of being a lawyer for NASA.
Growing up in Texas, of course I knew about NASA. My father was a
civil servant. He’s a retired civil servant. We lived in Fort
Worth, Texas, and if you know anything about that area, then you know
that’s where there’s a large federal presence. General
Services Administration [GSA] was the agency he worked for. They had
a number of facilities there. My father was a chemist. He worked in
their laboratories, testing items and writing specifications for items
that the government purchased, because back in those days, GSA bought
everything. We lived in Fort Worth because of his job, so I never
had the chance, really, to see the NASA Center in Houston.
In Fort Worth, my mother was an elementary school teacher, and she
loved the space program. What I later found out is that she watched
Johnson Space Center [Houston, Texas] being built. When she would
travel to Houston, or when her parents would pick her up from college,
they’d stop in Houston. Back in those days, people would just
ride around; that was their Sunday afternoon activity. They were watching
the homes being built in Clear Lake, because the folks knew the Johnson
Space Center was being built, it was growing. I can’t imagine
Clear Lake being empty, but my mother would say, “Oh, yes, I
remember when there was nothing there, and they were starting to build
the houses, and they were building the Center.”
When we were kids, if the news was on and they showed a clip of the
launches or anything about NASA, my mother had the TV on and had us
in front of it. I even remember one time, I went outside trying to
look up to see if I could see the rocket launching. Of course, I didn’t
know it was launching from Cape Canaveral [Florida] at that time,
because I thought it was in Texas, because everybody had a Texas accent
who was talking on the TV, that’s what I remember, and my mother
talked about the program. I just had a perception that everything
was happening in Texas. I knew it said Cape Canaveral, but I think
I thought it was around Galveston [Texas], because I was a kid. I
didn’t really know where it was. Later on, I figured all that
out. But I think every child in America knew who John [H.] Glenn was.
I don’t think I really knew the other astronauts, except I did
know [Virgil I. “Gus”] Grissom and [Edward H.] White by
name, because when that tragedy happened [Apollo 1 fire], my mother
was very upset, so I remember.
That Apollo tragedy sticks in my mind the same way the [President
John F.] Kennedy assassination stuck in my mind, because I was a child,
and I was in Fort Worth the day that President Kennedy was killed.
I remember that day very vividly as a child, because it was the first
time I can remember adults screaming and crying. I didn’t know
adults screamed and cried. Then, the next time was when the capsule
fire occurred. There were adults who were crying about that incident,
too.
Those were my earliest memories of NASA, and then the landing on the
Moon was very exciting. But it came at a very turbulent time. There
were lots of things going on. We had the assassination of both Martin
Luther King Jr. and Robert [F.] Kennedy. This thing called Chappaquidick—
that I couldn’t pronounce back then—but there was this
guy who was the President’s brother [Edward M. “Ted”
Kennedy] who was with some woman someplace that he shouldn’t
have been, maybe—that’s what the adults seemed to be saying—and
there was some bridge, and he allegedly did—I’m saying
“allegedly” now, but like I’m hearing the adults—he
was with somebody who wasn’t his wife and something bad happened.
I later found out what it was all about [automobile accident on the
Dike Bridge on Chappaquiddick Island, and death of Mary Jo Kopechne,
July 18, 1969].
That was all happening around the [Apollo 11] landing. I remember
because the adults are talking. It kind of overshadowed the landing
on the Moon. It was a big event for me, and I think most of us in
this country, but I also remember the other thing that was going on,
seemingly around that time, and that had a lot of conversation going
on. That’s what I knew about NASA.
When I came to Washington and I was working here in 1982, I don’t
think I even knew there was a Goddard Space Flight Center. I don’t
think I knew that there was really a NASA [Headquarters] right downtown,
three blocks away from where I worked as a summer legal intern at
GSA Region One’s office on 7th and D Streets, SW.
In those days, to learn about a federal agency before you went to
an interview, you didn’t have the Internet, where you could
look up information. The Government Printing Office used to print
something called The United States Government Manual. I don’t
think I have one anymore. In it was a listing of the federal agencies.
That’s what I used to educate myself before I went out for the
interview. I got that Government Manual. I opened it up, I’m
like, “Oh, there’s a whole bunch of these NASA facilities
all around the United States!”
NASA Headquarters at that time was two blocks away from where I was
working in 1986. That Headquarters building was right across from
the [Smithsonian National] Air and Space Museum on Maryland Avenue,
but I did not know that building was NASA Headquarters and I didn’t
know about all these other locations. I knew about Kennedy [Space
Center, Florida, KSC], and I knew about Johnson, but I didn’t
know there were seven other locations, and then all these other activities
and installations going on. It was quite enlightening to find Goddard,
and actually to find out it was so close to my home. I lived in Hyattsville
[Maryland], so it was truly only 15 minutes away from home.
Wright:
What a great commute, great job.
Thompson-King:
Yes. I said, “I’ve hit the lottery!”
Wright:
Goddard is so unlike downtown, because it’s like a wide open
college campus full of trees.
Thompson-King:
It’s a campus. It absolutely was a campus. I remember, truly
a college campus, because the day that I reported for work in August,
so it was August, and I came in my suit, my lawyer attire, and when
I parked my car and started walking, I saw somebody in Birkenstock
sandals, Bermuda pants, and a t-shirt. I was following him; he and
I were going the same direction. He was reporting for duty as well.
If you knew the Goddard culture, you would have known that his work
attire was not unusual, but I didn’t know. He sat down in the
same room with me. Then there was also someone in the room with me
who was not American, who was from an Asian country. I didn’t
think we could hire non-U.S. citizens.
What I later found out is that the U.S. citizen who reported for duty
with me had been a summer [employee.] I guess Goddard had a co-op
[cooperative education] program, so then he was brought on as a full-time
employee. He had been working around Goddard, and he was now being
converted into a full-time employee. He worked on a particular project,
and that’s how they all dressed. I can’t remember now
if he was a scientist or an engineer, but he had worked on one of
the programs.
Regarding the other individual, I learned that NASA could and would
hire international students. Foreign students who had J-1 visas were
eligible to work on NASA projects. This individual was one of those
students that came to the United States on such a visa, and NASA specifically
hired students to come and work on some particular project.
Wright:
So, your first orientation was more of a cultural perplexity of where
these people came from, and why you were all sitting in a room.
Thompson-King:
Yes.
Wright:
I guess, in a way, you were one as well, because I believe, if I read
correctly, you were one of the first females to be hired into the
legal department.
Thompson-King:
I was. It was a very unusual experience. Women attorneys were not
unusual for me, but I came to realize how unusual I was at Goddard.
I knew I was going to be unusual. I had attended a women’s college,
so for four years I was not unusual, not really. I was only unusual
in that I came from the Midwest, and I was unusual because of my race
at college, because on most small Northeastern liberal arts college
campuses, the African American community was very small. I think we
probably had more Asian students at Smith College [Northampton, Massachusetts]
than we had African American students at one point in time.
Then when I went to law school, for three years in Georgetown [University
Law Center in Washington, DC], women made up a significant part of
my class; I won’t say we were 50 percent, we weren’t there,
but there were enough women that I didn’t feel odd being a woman.
I was a little bit surprised, but Georgetown at that time—and
that was one of the reasons why I was interested in the school—Georgetown
made a particular effort to recruit a diverse student body—men,
women, racial ethnic—and it was very apparent, because I wasn’t
the one and only.
When I was in college, I had an experience of walking into a room,
a large lecture room, and you know everybody knows you, even if they
don’t know you, because—to be blunt—you’re
the piece of pepper in the sea of salt. When you don’t show
up for class, the professor knows. When you say something wrong, everybody
knows. You can’t hide. Frankly, that’s a horrible feeling.
You’re always on edge, because you are the stand-out. You don’t
want to be the stand-out, and no one’s trying to make you the
stand-out, but you are, because you are different from everybody else.
When I went to law school, I was dreading having that feeling that
I’m the one and the only. So, in my section I was so happy that
I wasn’t the one and the only. I said, “Oh, good, they
can confuse me with somebody else.” That annoyed me at times,
when people would confuse me with someone else—no, I’m
not that black woman, I’m this black woman. But at least I had
somebody who others could confuse me with.
When I got out to Goddard, I was back in that one and only situation.
I gave a talk a few weeks ago, and I noted that at Goddard, I had
four things wrong with me. When I would go to meetings at Goddard
often—often—in the room, I would be the only woman, the
only person of color of any kind, period. At all. I would be the only
one without a technical background. I was a government major at a
liberal arts school. And I was under 30. At these meetings, nobody
wanted to hear anything I had to say. I felt that most of the people
in the room couldn’t believe that I was the lawyer assigned
to give them legal advice. I sensed that they thought, “What
could you possibly know? Why are you here? That was really how I was
treated.
I was ignored. Not acknowledged, ignored. Then, if I said anything,
“Oh, why? Why? Why are you here? Why do we have to listen to
you?” I have told folks that when I was sitting at a table—my
knees used to knock under the table, because I knew I would have to
give advice to an unreceptive audience. That’s what I was there
for, to give legal advice, and I had these wonderful opportunities,
but it was scary when I first started.
Also, at that time, and that was 1986, for those of us in the procurement
law area, we understand the significance of the date 1984; 1984 is
when Congress passed, and a new statute went into effect, called the
Competition in Contracting Act, and it’s known by CICA. What
CICA did was standardize the acquisition requirements across the entire
federal government. Prior to that, DoD had its set of rules for how
it was conducting its acquisitions, how it bought things for the various
military branches. NASA, because we’re NASA, and we’re
under the [National Aeronautics and] Space Act, we had our own rules
for how we were going out and buying things. Then there were other
civilian federal agencies, and they bought things, and they had their
own rules. So, the Competition in Contracting Act said no, you are
all going to come under the same set of requirements. The requirements
were codified separately—one for the military and the other
was for civilians agencies. Title 10 of the U.S. Code is the Armed
Services Procurement Act. Title 41 is what the civilian agencies use.
NASA is covered under Title 10. That’s always a story to tell
people, how we came to be covered under Title 10, even though we are
a civilian agency, and the Space Act makes that very clear, that we
are a civilian Space Agency. The reason we are covered under Title
10—short history, is—and yes, it’s significant because
yesterday was the 100th birthday of NACA [National Advisory Committee
for Aeronautics], and NACA ended in 1958, because it was subsumed
into NASA. So, if you actually look at the Space Act, you will see
where there is language that talks about the end of NACA. Because
NASA took over the former NACA’s activities and operations,
NASA’s acquisition authority was based on the Title 10 authorities
that NACA had as a military organization. Since the day NASA started,
it has been covered under Title 10. Because a lot of the things that
we did involved activities from a former military organization, it
made sense for NASA to continue to use NACA’s acquisition authority
to operate and to buy things, even though we were established as a
civilian agency. If you think about it, who else buys rockets? Our
acquisitions had little in common with other civilian agencies back
in those days. So, we are covered under Title 10. That’s just
my very simple explanation.
When I began my NASA career in 1986, NASA folks were accustomed to
using the NASA procurement regulations and having acquisition flexibilities,
because we are NASA and we are “special.” Beginning in
1984, NASA began complying with the Federal Acquisition Regulations
[FAR] that both civilian and military agencies are required to use.
Many NASA employees, at the time, had the attitude that we really
didn’t have to do what everyone else in the government was doing,
because we were sure there was a way to carve out an exception for
us at NASA so we didn’t have to comply with the FAR.
So, here I am, the new attorney coming in, telling program managers
that they need to follow CICA and the FAR. NASA used to have its own
regulation called the NASA Procurement Regulations, NPR. They would
ask, “Now you’re telling us that we can’t use our
NPR, we have to use this thing called FAR? What’s FAR?”
Federal Acquisition Regulation. “Well, we don’t know anything
about Federal Acquisition—we know the NPR.”
I’d respond, “Well, you have to learn, and we have to
comply with the Federal Acquisition Regulation,” then NASA created
its own supplement to the FAR. We developed something called the NASA
FAR Supplement, which we still have to this day. Back in those days,
NASA obtained an exception to some of the FAR provisions, because
NASA had a way of conducting our procurement competitions that differed
from everyone in the government, including DoD [Department of Defense],
and we wanted to continue using that NASA evaluation process under
the FAR. So, there I was with those four things against me, and I’m
the new attorney telling them about this new way of conducting acquisitions.
The program officials were not enthusiastic about using the FAR or
even the NASA FAR Supplement.
Giving legal advice on acquisition activities was a big part of what
I did, and it turned out to be very helpful to me. I’m talking
with you so much about procurement because procurement, I later learned,
was the bread and butter of NASA, according to the General Counsel
at that time, who was John [E. “Jack”] O’Brien.
Larry Watson took me downtown to meet Mr. O’Brien. He died,
I think, in 2012. I sent a note to his family, reminiscing about the
day that I met him.
He said to me, “Sumara, you’re at NASA at a great time.
Great opportunities here. There are going to be a lot of changes and
people are going to leave. One day you could even be in this job;
you might be General Counsel. But, the bread and butter of NASA is
federal procurement. Learn federal procurement.”
I said, “Okay.”
Wright:
A sound piece of advice.
Thompson-King:
Yes. I looked at his career, and if you look at what he did in his
career, and you looked at NASA, and still to this day, 85 percent
of our budget is spent on contract awards. We are an acquisition agency.
Now, things are changing, the world is different, we are now entering
more partnerships under NASA’s “other transactions”
authority. While today, more budget dollars are used to fund such
partnership agreements, still, the majority of NASA’s budget
funds go to procurements conducted under FAR procedures.
When I came into Goddard, I didn’t realize how large NASA’s
contractor workforce was. I would later tell people, when they would
look at Mission Control [Center], when they would see Mission Control
on TV, I said, “All of those are not civil servants. Some of
those people are contractor employees.” When we award contracts,
contractors provide us services, or they build hardware for us, but
NASA spends a lot of money making contract awards and creating jobs
in communities all around this country, and those contract awards
are not just going to large corporations. NASA contract awards also
go to small businesses and the contract awards result in job opportunities
for people around the United States.
We have a sizeable influence on the economies of different communities,
and I began to realize that’s why Congress is very interested
in what we do. [NASA Administrator Charles F. Bolden] Charlie went
to visit a company recently outside of Philadelphia [Pennsylvania]
that makes a product, some kind of fabric that we’re using at
[NASA] Ames [Research Center, Moffett Field, California], for the
thermal protection system on NASA’s Orion spacecraft. I may
be getting all this wrong, but the whole point is, it’s a small
company outside of Philadelphia. I’m sure people drive past
it all the time and they have no idea what they do in there, but the
key thing they do for us is they give us adhesive material that’s
helping us as we move forward with our space exploration program.
Those are jobs, and that’s a family business that is vibrant
because of what they service and the goods that they provide to us.
Goddard was, in a way, for me, a proving ground, because I was a poli-sci
[political science] major in college, but working at Goddard really
showed me how the government worked. Coming to Headquarters gave me
another dimension of that understanding. Understanding that much more
of the federal government’s work was performed by contractors
than I had known, Goddard’s workforce, even now, probably half
of it is civil servants, and the other half of it is contractors.
Then, I learned that Goddard had on-site contractors and off-site
contractors. It was a great experience.
Also, the other thing I learned early in my NASA career, when I went
to visit other Centers was that I didn’t realize how different
each Center was. When I started working on Goddard’s campus,
I thought, “They launch at KSC, but they’re just like
us, they’re just a bigger version of us, and they’re down
in Florida, but they’re just like us.” I still think Goddard—for
me—Goddard was a great learning experience, because I worked
with both scientists and engineers. They’re very different people.
Very different people. But I thought every NASA Center had scientists
and engineers, and that there was a 50-50 balance between the populations
of the two groups. Both scientists and engineers were influential
at Goddard, so I didn’t see one being dominant over the other.
You had your science community, and you had the engineering community
out there, so I just assumed every Center was set up that way. When
I visited other Centers, I learned that all Centers didn’t have
both large science and engineering communities.
At all the NASA centers, there were folks who were in the non-technical
jobs, that I will refer to as the rest of us, because we were the
mission support organizations within the agency. Meaning that frequently,
we were treated and felt like second-class NASA employees. By their
actions, the technical community seemed to be saying, “You are
just here because we’re here.” In those days, I wouldn’t
say that I felt like I was part of a team. We were there supporting
the people who were doing the important work. Back then, if you didn’t
have that technical expertise, if you were a woman, and if you were
young, and if you were African American, you really were considered
useless and you were disrespected by some NASA colleagues, when you
were dealing with certain issues.
I had a wonderful supervisor who was very supportive. The thing I
appreciated about him was that he gave me the opportunity to go out
and work with different clients and really cut my teeth on different
issues. They may not have been happy to see me, some of those initial
clients. They worried about my skillset. My supervisor, the Chief
Counsel, didn’t, and he sent me out every time. I was the second
woman that had been hired in that office. Larry hired a third woman
while I was there. The first woman, Dawn Oakley, left after I had
been there about two months. Then Kathleen Janick was hired about
three months after I came on board. She and I were probably the first
two women who worked together at a NASA Center over a significant
period of time.
We were promoted within the Office of the Chief Counsel and developed
our skillset there. I didn’t just work on procurement matters.
The other thing about Goddard that was so great was that Larry developed
us to be generalists; we had to do everything. I also laugh and say
I did the pantyhose claims.
This is my perspective, my story. There were other Goddard attorneys
in offices next door to mine; they may not remember things the way
I’m remembering them. But I remember sitting there, and we would
get claims. This was also back in the day when we had imprest funds
available to pay different types of claims and expenses of Goddard
civil servants. For example, when civil servants would go on travel,
they would actually go get cash, so they would have cash for certain
expenses, or if you were going downtown, and you needed to take a
cab, you had to get cash from the imprest fund for your local travel
expenses. Also, we would receive claims from civil servants for damage
to their personal items. For example, Goddard still had those metal
desks, you know, those metal government-issued desks, and there were
women who would snag their pantyhose on the desks, and some of them
believed that they should file a claim to be reimbursed for their
expensive pantyhose – and back then, pantyhose and stockings
were very expensive. The thought seemed to be, “Well, it wasn’t
my fault, it was that desk!”
So, we’d get the pantyhose claims. There weren’t a lot
of them, but I was shocked that we received any. Why did women think
they could file those? But we also had the flat tire claims, so it
wasn’t just pantyhose. Because Goddard was a federal facility,
with significant construction activity occurring daily, if a civil
servant found a nail in their tire when they were in Goddard’s
parking lot, we’d get a claim saying the tire was damaged because
Goddard didn’t pick up the nail. We’d have people who
would file claims to be reimbursed for their tires. Back in those
days, we would have to respond. We would either pay it or we wouldn’t.
I was getting these, and I started thinking, “Am I getting these
because I’m the woman in the office?” But I later learned,
no, you’re the person with the least seniority; you’re
going to get these claims to work on and resolve.
A side benefit of dealing with such claims was that I had to learn
to deal with people diplomatically. When an attorney advised not to
pay a woman’s pantyhose claim, or a flat tire claim, or a broken
windshield claim, that attorney had to tell the claimant. More often
than not, a denial of a claim meant the claimant would come to talk
to with you and appeal the denial. This helped me to develop my people
skills.
In those days, what I observed about the Goddard culture was that
the Center was struggling between the women who had college degrees
and the women who didn’t. The women who didn’t have college
degrees were usually in one of the secretarial positions, they had
been there for a while, and they were the ones who were wearing pantyhose.
Remember that young man that I told you about who came with me on
the first day of work, and he was wearing Bermuda shorts? Well, if
you were a young woman who was an engineer and had been hired by Goddard,
it would have been natural for you to think that your work attire
could be as flexible as your male colleague’s attire. If a man
wore shorts, women could wear shorts. Some secretaries viewed the
attire of women engineers as inappropriate, and they thought that
they spent less on their wardrobes than a secretary who was paid less
but expected to wear pantyhose. When their pantyhose were damaged,
these secretaries thought it was their right to be reimbursed by their
employers, and I as a woman, appropriately attired to perform my job
as an attorney, should understand the secretaries.
We were having trouble recruiting engineers across the board, because
private companies were paying them so much more than we were paying
them, because in the federal government you started in engineering
as a GS-7. Back in those days, if you had a college degree, I think
it was special even to be paid at the GS-7 level. I think you were
a 5; that is what a college degree got you, I think. So, we brought
them in on a program, 7, 9, 11, where every six months an engineer
was eligible for promotion, 7 to the 9 to the 11. We were able to
promote engineers very rapidly under the special authority we had.
Also, Goddard was trying to recruit women engineers. These were engineers
truly fresh out of college. They were 22-year-olds, 21-year-old women
and men coming in, and these young women were dressing like the men.
This is our generation: you dress like the men. So, if he’s
wearing shorts, of course I can wear shorts. This created a clash
of cultures between the women who were wearing the pantyhose and the
young women coming in who were dressing like the men they worked with.
Then, you had men—and I had to really learn this—who had
been at Goddard when Goddard had beauty contests. I thought that was
an exaggeration. No, it was not. These secretaries, who are now wearing
pantyhose, because they’re now 10 or 20 years older than when
they began their jobs at Goddard, used to be in those beauty contests.
I had to learn all of these things. Most of the young women coming
in, who didn’t know any of this; they weren’t aware of
the past culture. There were men who felt they could treat these college-educated
women the way they had treated the secretaries. These college-educated
women were rebelling, or expressing displeasure with how they were
being treated, and that was not something these men had experienced
from young women who worked for them in years past. It really became
a clash of cultures out there. We had a significant number of EEO
[Equal Employment Opportunity] actions.
I remember one of the cases that I had was a young woman who—as
she told the story, and she was in my office in tears—she was
in shorts and a t-shirt. That was their outfit in her work unit. She
said her supervisor touched her knee. When they would go out for lunch,
he would want her to sit in the car—back then we had the bench
front seats in cars—he wanted her to sit in the front seat,
next to him, even if they were the only two in the car, and she felt
he would retaliate in work assignments if she didn’t comply
and ride with him in the car. It was hard for me to hear these stories;
it was hard for them to tell me what happened. It was hard for me
not to cry when I was listening to this woman who was just saying,
“I just want to do my job.”
I struggled because I wanted to say, “You just can’t wear
short shorts to work.” This was practical advice I wanted to
give her. Even though I was really only about five years older than
her, I knew that there were still certain things a young woman would
be better off not doing even though it would have been acceptable
if a man did the same thing. A young woman had to do things to take
care of herself to avoid unwanted touching and to avoid sexual harassment,
so she couldn’t wear shorts like the men did. It was one of
those unwritten rules. It wasn’t fair. To protect ourselves
and our careers, many women had to make those kind of decisions. It
made us angry, it felt unfair, and many courageous women worked to
force change. Some of those actions had a high personal and career
cost, but their courage led to a changed work environment. We all
had to work through it.
That was a tough time at Goddard. Not every male employee behaved
like that, but we had folks, and we had a culture, where women had
to deal with such behavior. It had to evolve. It did evolve. I say
this—we had men who helped to make that evolution come. We could
not have done it just as women alone. We didn’t. But the leadership
of men had to change, and then men who assumed those leadership positions
had to require that their subordinates treat women in a more respectful
way, to treat them as peers. So, that was going on during the ’80s.
It was truly a time of transition.
The women who had been toiling at the Center in non-technical careers,
became the veteran woman employees at Goddard. Eventually, they were
given opportunities to move out of the clerical and administrative
positions into more professional jobs, because the Center recognized,
we’ve got to deal with this disparity of opportunities for older
versus younger woman. You’re bringing in all these college-educated
women, and then women with graduate degrees, who were being giver
more opportunities than the veteran women employees. It was a time
of transition out there for the Agency so, it was very interesting
to see the challenges that the leadership at the Center faced and
how they dealt with those challenges.
There was also a childcare center at Goddard. At that point in time,
in the Washington area, and frankly around the country, we had a number
of significant actions that happened where children were abducted
from the hospitals. Babies were stolen, things were happening to small
children. We had a daycare center, so it became a huge issue about
how we operated our daycare center, and who had access. It was operated
by our exchange, GEWA, Goddard Employee Welfare Association. GEWA
is a non-federal entity, so attorneys in the Goddard legal office
were not the attorneys for GEWA. However, because GEWA conducted activities
on our Center, we said to GEWA, “We’ve got to give you
some advice about how you handle certain things and tell you where
you need to go for further advice.” NASA was really ahead of
its time. There were very few agencies that had daycare centers. When
I talked with attorneys from other agencies about my legal activities
at Goddard, sharing “war stories,” none of them had any
experience dealing with legal issues involving the operation of a
daycare on federal property. It was very interesting to have to deal
with those issues.
This was also a time where we were dealing with AIDS. A few issues
came up. I wasn’t around during the [Joseph] McCarthy [era],
but the 1990s seemed to become a little McCarthyesque, because you’d
see somebody, and if that person had a sore or something, people would
get nervous, because they didn’t know what it was so, they would
think that it might be AIDS, and they would not want to have that
person in the workplace. In workplaces across the United States, there
were some folks that would say, “I’m not sure I want to
work with that individual.” Employers were in a difficult situation.
They didn’t want to discriminate by speculating that an employee
had AIDS.
Then you have the flip side of that concern, which was concern for
the health of the workforce. Employers were saying, “But we
don’t know what it is, and we don’t know how it’s
caught, and we may be putting lives at risk.” Now, we’re
more educated, but back then, people didn’t know if it came
from toilets, or if it was an airborne type of virus. So Goddard was
not different than any other workplace-federal, state or private—in
figuring out how to deal with AIDS issues or concerns. While I recall
many a coffee break and lunch conversations amongst Goddard employees
about how to deal with AIDS in the workplace, I do not recall any
major personnel issues arising at Goddard that alleged discrimination
because of AIDS. I believe that the senior leaders, at that time,
worked to swiftly and sensitively to address any issues or concerns
as they arose. It was a very interesting time to be a new lawyer.
At Goddard, our legal office had the view that we’re not just
giving legal advice, we’re also counseling people, and this
is what I also talk about with other NASA attorneys and with the senior
leaders and program officials that I work with as General Counsel.
Sometimes a lawyer’s advice is just common sense. I say, “Let’s
sit down and think about this. Let’s walk through this issue,
let’s talk about it. We know what you can do, but is that really
what you should do? Let’s really think about how we can come
to some resolution, and not be legalistic about it, but really think
through what the problem is and how we can best resolve it.”
NASA attorneys are and should be engaging in these kind of conversations
when issues arise and people come to talk with us. Sometimes people
who come to see us say, “You’re the lawyer. Tell them
they can’t do that, it’s illegal.” Or they say,
“Show me a law or a court decision that says that I can or cannot
do what I want to do.” Often my thought is, “No, it’s
not quite that easy.” Sometimes there is no clear “legal”
answer, and even where there is one, attorneys are doing their jobs
best when they continue the discussion, offering approaches or outcomes
that are beneficial.
Being an early career attorney at Goddard exposed me to broad and
interesting issues. I got to work those issues I just talked about,
so it wasn’t just procurement law that I learned at Goddard.
We were truly a Chief Counsel’s Office. We gave advice on a
whole range of things. I got to work with a range of people in the
different programs, with different skillsets.
One of the other things I appreciated about the way our office was
managed was that the Chief Counsel, at that time, rotated our assignments.
I would start out being the attorney who would work on only science
directorate acquisitions. Then, I started learning what PSI was. What
the heck’s PSI? Pounds per square inch, in the construction
industry. I became impressed with myself, “I know what PSI means!”
Because we were doing a lot of construction work at Goddard, building
new facilities, I learned a whole new area of the law. I learned new
terms while dealing with Goddard’s architectural and design
contracts, and I had to learn the law that addressed latent and patent
defects. Nobody really focuses on such matters when you’re building
a satellite, but when you’re building a building, those are
important issues.
So at Goddard I received broad experience because of the different
contracting issues I worked, and also the different non-procurement
issues I worked. Goddard also had a number of unions, and so we had
a lot of union activity out there. I’m talking a lot about Goddard,
but here I am—is it 28 years later, or more? I’ve gone
back to that experience, because I worked on a wide array of legal
matters then as a new attorney to the Agency, that now, as General
Counsel, I am working on again. I’m looking at all of those
issues every day. I never know what’s going to come in the door.
I have labor management issues that I have to address. I have personnel
matters that may be the hot topic for the day. Then there’s
an acquisition, or now we’ve got funded Space Act Agreements
to review. It is a myriad of very interesting things, and some of
them are mundane, that I get to deal with them every day, like when
I started my career at Goddard. So, I’ve come full circle.
Wright:
It was like an undergraduate training ground for where you are now.
How much do you think, and you mentioned him a couple of times, Mr.
Watson and his leadership during that time period, impact your group
and you. Did that last for a while, and at what point you felt like
it was time to move from Goddard, and try something new?
Thompson-King:
I’m still friends with Larry. I would not be where I am today
without champions—plural. Within this Agency, he was my first
champion. I use the word ‘champion’ when I talk with people
about their career development, I use that phrase, and I say, “Frankly,
you will never get anywhere without a champion. Your champion is the
one who sees talent and skill in you that others may overlook or attempt
to minimize. I don’t care how good you are, how talented, you’re
not going to get opportunities unless there is somebody there to help
you and to be an advocate for you.”
I know there may be some who believe that her or his career success
was achieved alone, but I would push back on that view. There’s
somebody out there who you may not know about who’s pushing
for you, who’s advocating for you. We all have an advocate;
that’s how we move from one place to another. It’s not
only that someone is giving you advice, mentoring you, but it’s
also you’ve got to have somebody who is going to do things for
you like saying, “I want her at this meeting. Or, I want Sumara
to give the briefing.”
In some situations, you need your advocate’s support to include
defending you and standing up for you when others are not. Having
an advocate who is respected is a huge benefit. That advocate, or
champion as I refer to such folks, are the ones who say, “Okay,
you’re complaining about her, but I’ve decided that she’s
the person who’s going to work on this.” They give you
that assignment, they put you in the right place. They make the opportunity
happen for you. And of course, you have to deliver what is expected.
You have to have somebody like that. That’s who Larry was for
me.
I became the first woman to—the first human being, so, woman—to
need maternity leave [in the legal office]. I was terrified. I really
was. I was the woman in the legal office with the most seniority.
There were only two of us in the office in 1988, Kathleen Janick and
me. I had been hired first. When I became pregnant, I had to go in
to Larry, tell him I was pregnant, and then tell him how much maternity
leave I wanted. I had saved up my sick leave and my annual leave,
and this was all before the Family Medical Leave Act. I had calculated
how much time I had saved to use for maternity leave, and I knew I
wanted to be on leave for a time longer than I had for paid leave.
I was going to have to request that I finish my maternity leave in
a leave without pay status for six weeks. In my calculations, I had
also figured out how much leave without pay I could take without it
affecting my length of service standing for retirement. I was ready;
but I was nervous. I went in to tell him I was pregnant, and to ask
for four to five months off for maternity leave.
He responded, “Is that enough time?” Then I said to myself,
what did he just say? Because that’s not what women were hearing
when they went in to [ask for maternity leave]. He repeated, “Is
that enough time?”
I said, “Yes, I think so.”
“We don’t want you to rush, we’ll be okay, we’ll
work this out,” Larry said. When you had that kind of support,
it makes coming to work easier. It made my career choices easier.
At the same time I was having that experience, there was another woman
in my building who worked for another organization, who was also pregnant.
She was having difficulty with her pregnancy. Women were typically
given six weeks, I think, of leave, you could use any combination
of sick and annual leave to request the six weeks. She needed eight.
[Her supervisor] said, “I need a doctor’s note explaining
why you need another two weeks.” So you had that disparity in
treatment of maternity leave requests by different male supervisors.
She was in tears.
Knowing what I know now about recuperating after a birth and bonding
with, caring for and nursing a new baby, coming back after two months,
I can’t even fathom trying to go back to work in such a short
time frame. I know many women who have given birth, in past times
and even in the present, in some cultures, and in some financial situations,
cannot be in a non-paid or non-working status for two months; some
women might be back working the next day. I felt very fortunate to
have a supervisor who allowed me to take off the amount of time that
I had requested. When I returned to work, I went back to my exact
same job, and I continued to progress through my career. I recognize
that this also was significant and not necessarily the norm for women
who returned to the workplace when their maternity leave ended. My
career was not limited because I had a five month maternity leave,
nor was it limited because I became a mother.
But there did come a point—and Larry and I have talked about
a difficult time in our relationship, but we got past that time. As
a matter of fact, when I got this job and I sent him the note telling
him that I had been appointed General Counsel, he reminded me of the
difficult conversation we had. I laughed about it, and we shared our
thoughts about it. It was a difficult conversation we had at Goddard
when he made a decision that I did not think was fair for me. I went
into his office—after I thought about it for a while—but
I went in and told him my thoughts, why I had those thoughts, and
he understood my concerns. He disagreed with me, but we talked to
each other. Then I went on and I continued to do my work. But there
was a part of me that said, I’m going to have to move on—not
leave in anger— but I realized I might need to make a change.
But I wasn’t looking to make a change by leaving NASA, I just
thought that I might need to look differently at opportunities that
might arise. The opportunity that I focused on was looking for a job
outside of Goddard, which meant NASA Headquarters.
And there were opportunities. In those days, if a vacancy became available
at NASA Headquarters in the legal office, the heads of the divisions
in the Office of the General Counsel [OGC] would send a note out to
the Chief Counsels in the center legal offices (remember, this is
pre-email, pre-personal computers on everyone’s desk), asking
whether any attorney at a NASA center was interested in interviewing
for a job at Headquarters. It was an informal process. Really, that
was our internal competition. OGC would send out the request, receive
responses from the center Chief Counsel who forwarded information
about an attorney who had expressed interest in the job, Headquarters
would conduct an interview, and if an internal candidate was selected
and she or he accepted the offer, the employee was transferred to
the vacant position at Headquarters and began work; if no internal
candidate expressed interest or was not invited for an interview or
was not selected, then Headquarters posted a vacancy announcement
and recruited externally.
Larry was the one who gave me my second most important piece of career
advice, basically saying, “If you get an opportunity to work
Headquarters, I’d advise you to take the one in the contract
law division, rather than any other division at Headquarters.”
He was in that mindset that procurement is the bread and butter of
NASA. There were opportunities for me to come and work on the general
law side of the house, which is the side of the house that handles
fiscal law, legislation, personnel, and EEO matters. Those things
were interesting, but here’s the thing that I also did not want
to happen. People looked at me and said, “Well, of course you
want to go work in general law. Don’t you want to handle EEO
claims? Don’t you want to do civil rights work?”
In response to such questions, I thought to myself, so what people
are trying to tell me is that I’m a woman and I’m African
American, so my skill level is limited to civil rights cases. The
boldness in me and my confidence said, “I’m a Smith College
graduate. I was the first African American woman to be president of
my senior class at college. I have gone to law school. I think I can
handle legal matters other than civil rights cases. Every black lawyer
doesn’t have to handle civil rights cases. We can work on other
complex matters like government contracts. Really.” I heard
through various sources in the Headquarters’ grapevine, that
it was a shock to quite a few people that in hiring me, the NASA Office
of the General Counsel thought that I was qualified to provide legal
advice on government contracts.
Wright:
And this was in the early ’90s? This was the time frame?
Thompson-King:
Yes, because I came to Headquarters in 1991. When I would go to meetings,
often I was the only woman and the only African American in the meeting,
and hardly anyone in the meetings knew me or knew of me or worked
with me. So, I had questionable government contracts knowledge and
unknown litigation skills, therefore, in the view of most officials
I had limited credibility when I gave legal advice. Even now, but
back then, there were very, very few African American who specialized
in government contracts.
When I went to the JAG School, the Army’s Judge Advocate General’s
Legal Center and School, I remember that there were few African American
instructors. The JAG School educates military and civilian attorneys
in basic and advanced federal procurement law. Attendance at the JAG
School’s annual contract attorney’s course provides the
necessary foundation in basic contract and procurement law for early
career federal attorneys, so most NASA procurement attorneys have
completed this course. There was only one African American instructor
at the JAG school. He later became the Army’s Acting Principal
Deputy General Counsel, and has served as the Deputy General Counsel
for Acquisition. Back then, he was the only one—the only instructor
who was an African American, Levator Norsworthy. Also, back then,
I do not recall any other civilian African American attending any
of the government contracts course that I attended at the JAG School.
When I would go to other training, again I was back to being the pepper
in a sea of salt. The major annual private sector government contracts
training conference is held in Washington, DC, at the Omni Shoreham
Hotel. The conference was held in a vast ballroom. I would look around
the room, and I didn’t see anybody that looked like me. This
was a nationwide group of government contracts attorneys. Attorneys
from all across the country, would fly to Washington to attend this
course, so participants were not just Washington attorneys. In the
early 1990s there were very few women, and very few people of color
of any kind who attended. So, yes, I was an oddball when I would go
to these meetings.
While I was an unfamiliar person to many people when I began working
at Goddard, program and procurement official got to know me as I provided
legal advice and reviews on various acquisition matters. I remember
one of the wonderful things that happened after I had been there a
couple of years. Kathleen and I went to a farewell party at Goddard—it
wasn’t a retirement; one of the people in procurement was leaving
the Agency. She gave each of us a hat that she made for us, and they
were called “green lawyer graduate hats.” She said, “You
both have stuck it out, and you showed them you know what to do.”
I remember her saying that in front of a crowd of people, because
sometimes you don’t know if other people know what you’ve
been going through, or appreciate your skills. I appreciated her doing
that, because she knew that we were young lawyers, and initially we
didn’t know what we were doing. We were learning. But we were
hard-working and we were dedicated, and Goddard employees like her
gave us the chance to develop our skills and demonstrate our ability
to provide the legal services that were needed. I really appreciated
that several people gave me the opportunity to grow and hone my skills.
So, it wasn’t just Larry. There were other people there at the
Center who also helped me and Kathleen, and who acknowledged our contributions.
Another champion for both me and Kathleen was Janet Jew, a Goddard
civil servant who worked in the procurement training division. When,
I started at Goddard, I knew very, very little about government contracts.
Kathleen and I went to a training class that Janet taught. She was
the Goddard person responsible for training new contract specialists,
“Here is what a contract is at NASA, here’s how you do
it.” Kathleen and I went to the class, and Janet trained us.
She gave me excellent training. When I became General Counsel, she
called to congratulate me. We have not seen each other or talked with
each other in years, so she wondered whether I would remember her.
I talked to her, and I said, “Janet, how could I forget you?
You know, I learned everything from you. You gave me a foundation.”
She said, “No, you did it yourself.”
I said, “Yes, we did. You taught us, and you helped us. You
got Kathleen and me started and you were there to answer questions.”
Let me share this related thought. When I had difficult interactions
with folks who I had been assigned to advise on legal matters, or
at times when I might not have been fully informed of the relevant
facts, or might not have been aware of some nuances that others were
aware of, and I clearly needed help, there were people who were willing
to help me. They didn’t want to see me fail. This was a quiet
cadre of people who were watching over me, “they had my back”—so
to speak; who wanted—there were people who wanted to see me
fail, and Kathleen. But then there were the quiet folks who would
do things to help us, slip us notes, and do things behind the scenes
to support us, so we had that. While I was there, I know I had those
quiet angels who were all around the Center, who were helping me and
helping Kathleen. That was a wonderful experience for us.
Wright:
Did you find those as well here, when you moved to Headquarters?
Thompson-King:
Yes. The very interesting thing was that the people here at HQ who
I found to be the most helpful were the women in support positions.
When I came to Headquarters, and I worked on the contract side of
OGC, so I knew some of the secretaries because I had talked to them
by phone when I worked at Goddard. When I was out at Goddard, the
secretaries there told me, “You’re going to go to Headquarters,
and you’re just not going to get the support down there that
you have from us.” I said, “I know, because you all are
great.” And they were, they’re great out there. The Goddard
administrative professionals had that Center view, common to many
Center employees, that Headquarters was a foreign land. “They
don’t know what they’re doing. We’re doing the real
work at the Centers.”
When I came to HQ, as I said, I knew a few of the women, but I didn’t
know the whole group. When I got down here, we had a large administrative
support staff community back in those days. All of the women, but
I’ll say particularly the African American women, were happy
to see me in the contracts attorney job. One of the things the administrative
support did for me, and I chuckle, because people still do it, was
to refer to me as Ms. Thompson-King. The men were called Mr. O’Brien,
Mr. [Edward A.] Frankel—the secretaries would do that. The African
American secretaries would not refer to me by my first name. They
would only call me Ms. Thompson-King, because they said they wanted
other people to respect me. I said, “Oh, you don’t have
to”—and they said, no. Privately, they would call me Sumara,
but it was the unwritten rule that they did not refer to me by my
first name when someone called me or came to see me in my office.
Back in the old NASA HQ building, we had offices on either side of
very large corridors. You could probably put an office in the middle,
in the corridor, because that’s how wide it was. My office was
on the side of the corridor that didn’t have windows like all
the other junior attorneys. The secretaries didn’t have individual
offices. Two or three secretaries had desks in a space outside the
office of an attorney. People constantly saw me and walked into my
office and talked to me as if I were a secretary, giving me packages
to give to an attorney, and I would politely say, “I think you
want to give that to the secretary.” They responded with a confused
look and merely said, “Oh.” Initially, it happened constantly,
because HQ employees just didn’t have any sense that the office
of General Counsel at NASA would ever have an African American woman
as a lawyer. “Lawyer?” I kept my door open despite such
constant interruptions.
Many women who became employed in positions that had traditionally
been held by only men would tell stories similar to mine. There were
actions and attitudes of my colleagues that I considered disrespectful.
Some of these situations that I would characterize as disrespectful
include ignoring my presence or my comments, or more specifically
the classic case where I would say, “I think we ought to use
this type of contract,” and would be ignored, and 20 minutes
later a man would say the exact same thing, and receive support and
accolades for his recommendation.
I’ve been black a long time, been a woman a long time, and neither
characteristic was going to change. I know that changing the actions
and attitude of my colleagues would be difficult, especially if a
colleague didn’t recognize any biased attitudes or behaviors
of their past. I had to develop an attitude to carefully pick my battles
and not respond to every slight I perceived or experienced. I also
used my mother’s advice: kill them with kindness, rule them
with honey. Make them get to a place where they need you. So, it took
a lot of work, it took time. Some people never thought they needed
me, but then, I could see when they turned the corner when I gained
their trust and respect. I was also a strategist. Identify who you
need to be the first person to trust you, and that person will turn
everybody else.
I also know that sometimes you need to let people sink. You don’t
have to tell them, “I told you so,” but you just let them
sink, and then they know you were right. I had that in a case where
I advised a client—it was actually at one of the Centers—I
gave them advice, I explained to them why they were going to be unsuccessful.
Yes, I could see the disregard for my advice: “You don’t
know anything. You’re the new woman of color, you probably just
got your job because you’re a ‘two-fer.’”
Yes, I actually had someone say that to me when I came to HQ.
One of the best things the best thing about becoming General Counsel
is that this is the first time that I was promoted where nobody told
me I was a two-fer. Two-fer, meaning, you count as an EEO hire as
a woman and as an African American, and that’s why you got the
job, because they needed to have a woman or somebody of color there.
Not that I was competent, but they needed somebody, and they could
get two with me.
To continue the story about this one NASA Center where the Center
officials didn’t want to follow my advice—I wrote my advice
for them, sent it to them, and I kept a copy of it. The Center followed
its desired path and a lawsuit followed. I litigated the case. Everything
I advised them in my memo is what the deciding attorney said, and
we lost the case. So I didn’t say anything. I offered to help
the Center develop a corrective action plan, and they accepted my
offer. They included me in all planning activities. They wanted to
talk to me before they did anything. That’s why I say, sometimes
you’ve got to lose to win. It was important not to chastise
the Center if I wanted their trust and respect for the legal advice
I would give in the future. It worked out for me. I had felt disrespected
when the Center wouldn’t follow my advice. I knew that expressing
such feelings would not have been productive. I did not want to damage
my credibility with the Center when I gave future advice.
However, I did have that credibility with Larry Watson at Goddard.
As I shared earlier, there was a time when I expressed myself to Larry
at Goddard. I was at a place in my relationship with him where I felt
that I could do it. I also recognize that I was fortunate, because
I have had supervisors to whom I have expressed disagreement, and
they’ve not held it against me, because some people hold grudges
and can put stumbling blocks in front of you, and I have not had supervisors
who have done that. That’s also what makes them champions. They
may have gotten angry with me, may have been disappointed with me,
but that was a one-off, and they helped me to further my career.
That was also part of me learning and thinking about things before
responding, and not getting angry with every little thing that happened,
because frankly, there were too many, and I’d be a depressed
soul if I had to respond to the frequent insults that I experienced
when I first came to NASA Headquarters. I applied to myself the advice
that I gave to the young engineer who came to talk with me about her
experiences out at Goddard, “You’re just going to have
to deal with it.” I just dealt with it, and I’d listen
to the silly little jokes, and I just kept doing a good job—that
I knew I would do. I just kept doing a good job.
At that time, I still felt that I couldn’t make many mistakes.
Some mistakes might be forgivable, but I really knew, and I worked
hard not to make mistakes, because my one mistake would likely be
magnified. Other people could make the same mistake, and it was just
a little error. But if I made the mistake, I sense the reaction being,
“Oh, we’re in trouble now!” So, I recognized that,
and I made very few mistakes. That was a lot of pressure, but frankly,
I think my whole life I’ve had that pressure, because I’ve
been the one, the only. It gets very tiring being the one and only,
but over time, you learn how to deal with it, and you rely on those
supporters you do have.
I think I was fortunate, because there are people who are the one
and only, and they don’t have any successes; I did experience
successes, and I had those people who I was able to turn around. I
probably would be a bitter person if I had not had successes. I think
there were a lot of people who had—and when I say “a lot,”
there are people who are frustrated in their careers because they
haven’t had those successes that can turn some negative things
into positives, that will allow you to let go of those negative ones.
I, fortunately, had success, had other champions, and had those angels,
people around who were helping me out.
As I said, the support staff in OGC supported me, they were not against
me. In some organizations, there was a lack of respect and collegiality
among administrative support professionals. I did not have that experience
with any of the administrative professionals in OGC. These women,
they helped me. When I came to Headquarters, I was a GS-14 attorney.
In those days, you would be considered for a promotion to GS-15 after
being at HQ for six months and if you were a GS-14 from a Center and
you had been a GS-14 for at least a year before coming to HQ. After
six months, if you demonstrated the ability to perform at the GS-15
level then you earned a promotion. Barbara Webb was our office manager
at that time. She monitored everybody’s employment status, and
she notified the General Counsel that, “It’s now time
to consider Sumara for a promotion.” That had been the practice.
In considering me for a promotion, I wasn’t treated differently
from how either men or attorneys with more years of serving as a GS-14
had been treated. There was fairness in this approach because all
GS-14 attorneys who came into OGC, as long as they had met their one
year eligibility date, they were given six months to demonstrate their
performance as a GS-15.
I earned my promotion. I was there six months, and I was promoted
to a GS-15. That’s why I said the women also looked out for
me and treated me respectfully, meaning for example, that Barbara
Webb didn’t forget to notify the General Counsel that I had
been at HQ and should be considered for a promotion. There had been
very few women who had come to Headquarters as a GS-14, so I was not
certain that I would receive the same treatment as past GS-14 male
attorneys had received. It was also very interesting, because the
women didn’t look at me as different. Men looked at me as different.
Women, they knew I was different, but they were proud of the difference.
It never occurred to them that I couldn’t do the job. It didn’t.
It didn’t bother them that I was African American. My age didn’t
bother them. But it was just very interesting for me to note who gave
me support. A lot of it came from those women who had high school
diplomas, and they were happy to see someone bettering themselves
and to see progression in the Agency. What I also think they hoped
for is that if I could do it, they could do it, or their daughters
could do it. They wanted better for themselves, so my achievements
were encouraging to them. They started seeing change, but not as swiftly
as they wanted.
Wright:
Do you have a case or a timeframe when you feel like maybe the respect
from your colleagues changed, that they saw you as a very competent
attorney, and no longer just the person who filled two slots on an
EEO? I know you were in that contract area for a while. I think you
must have a whole life full of transition, but I didn’t know
if there was maybe a case that you worked on that someone said, “Wow,
if Sumara hadn’t been a part of this, this might not have moved
forward.”
Thompson-King:
There have only been two jobs that I was selected for where my appointment
to the position or my ability to perform the duties wasn’t initially
doubted and questioned. When I became Deputy General Counsel, and
when I became General Counsel. Up to that point, every other job…
Wright:
Every one?
Thompson-King:
Every one I’ve had someone in the agency state to me directly
or implicitly that I got the job because I was a two-fer, black and
a woman. There were doubters. Some were silent and some were vocal.
These were my friends and colleagues. It’s interesting. Some
of those colleagues would not call themselves doubters, rather they
called themselves neutral. It was funny that in an agency with people
who had strong opinions one way or another, I inspired so much neutrality.
I surprised people. I’m not being cocky when I say I didn’t
surprise myself. I’m fairly good at being self-aware. I needed
to be so to be successful as an attorney at NASA; I know what my strengths
and weaknesses are. I know when I’m behaving badly, and I know
when I’m behaving well. And I learned the importance of using
feedback I received. I had confidence in my abilities that others
did not.
When more millennials entered the workforce, they brought a different
viewpoint. For example, the first special assistant who worked for
me reflected a different life experience in this country. I was Deputy
General Counsel, and I was sitting in the office which was next door
to the General Counsel’s office in that office [pointing to
the next room]. When someone enters the suite, to the right is a lobby
area where guests can be seated and to the left is the desk for the
special assistant. There is an office out there [in the lobby area],
for the administrative support. People would come into this suite
and then come right to my office. William “BJ” Donovan
who was my assistant then, would hear how people would talk to me,
and he was livid. He was livid, and he would want me to respond accordingly.
In his mind, someone wouldn’t speak that way to the General
Counsel or any other male senior official in the Agency, so why would
that person think it appropriate to do that with the Deputy because
she’s a woman. I said, “I don’t have time. I’m
not worried about those people. I have to think about the people who
know who I am, who know what I’m capable of, and make sure I
support them. Those other folks, they’ll come around.”
It is now interesting to have in the Agency people who are perceptive,
people who witness and acknowledge how other NASA colleagues have
treated me from time to time. BJ was a young, white male who saw how
people treated me, talked to me, talked down to me, didn’t acknowledge
me, and I appreciated that he noticed the behavior and felt comfortable
talking to me about it. So I saw the world changing.
One of the attorneys, who’s working still with us, came to me
when she had been at the Agency a few years, and she came to talk
to me about a private matter. She was thinking about her career. She
said, “Do you realize you’re the only woman who works
full time and has children and is married?” I said, “Yes.”
Nobody else had noticed. Or if they had, they never said anything.
She noticed. We talked about my unique status. Balancing work and
family had a different meaning for me than for other women in our
office. Recognizing this didn’t mean I should get better treatment,
but more understanding of some of the particular challenges that I
might encounter. This is one of those things that’s hard to
explain to folks, but people do come and look at your office and make
decisions: Is this a place where I want to be for my career? What
I want to do? How I want to have that work-life balance? Is this a
place where I’m going to be able to do that?
I was a model for her, because she was struggling with raising children,
working, and trying to figure out, do I stay here at NASA? What do
I do? It’s now very interesting that if you look at our office
complement, I’m no longer the only woman who is married and
has children, and works full time. We have lots—matter of fact,
I have to count them up. Before, it was only me. Now, we don’t
think about it anymore.
There was a time, inside and outside of the government, when a number
of women lawyers didn’t have families, and I wondered if they
felt they couldn’t have families if they wanted successful careers.
There were articles written about it. Working in the federal government
makes it a little easier, I think, than working at a law firm, to
have that work-life balance. It’s not to say that my friends
and young women who are in law firms now aren’t working full
time and having fulfilling careers and then also having families,
but it’s a little tougher, little tougher than working for the
government and being able to have a better work-life balance.
It really wasn’t until, like I said, [Michael C.] Mike Wholley
made me Deputy General Counsel, where I received a promotion, got
a new job, and someone didn’t come and make the, “Oh,
you got the job because you’re a woman, you’re black,”
statements to me. That was a great feeling. Then when Charlie [Bolden]
made the announcement that I was the selection for General Counsel,
truly, I don’t think, that he focused at all on the facts that
I was the first woman, and that I was the first person of color. He
said, “That’s not why I did it,” and I know that’s
not why he did it. Charlie came to OGC to make the announcement. He
talked about particular tasks that I completed successfully as the
reason for his selection. The women in the office cried, and Charlie
remembers that. I got a standing ovation that day, from my office.
It was also very different for me, because I’ve had other promotions
in this office where no one acknowledged it, my peers did not acknowledge
it. The reaction this time was a huge change, and Charlie commented
that, “I knew I was happy with my selection, but I didn’t
know you all were going to be happy with it.” It caught him
off guard. He remembered that the women were particularly moved.
I said, “Charlie, a lot of them, they’re happy here at
NASA, but they just didn’t see the glass ceiling being broken.”
They weren’t thinking about it a lot, but they were, but they
weren’t. But, you know, it’s, like, wow, it’s done.
We can really do this. So, I said, “Yes, it was a big deal.”
Then, African Americans in the Agency who found out about my selection,
they were thrilled, because for them a glass ceiling had been broken,
and they see opportunities maybe for them in their respective areas.
It was a big deal for various people. It was a big deal for me.
Wright:
It’s been a very interesting year, and your first year’s
not over yet. It’s good that you have been in the Headquarters
environment for a while, at least you could do that first. Are you
beginning to make even more plans on how you want to maybe make some
other transformational changes here within the legal department, not
only in Headquarters, but as it goes through the Centers?
Thompson-King:
Yes. I’ve been trying to move this office in a different direction
since I became Deputy, not knowing what was going to necessarily happen
down the road. I started in the Deputy position, working for Mike,
trying to move our office in a more 21st century direction. Like a
lot of folks, email has changed our lives, changed how we communicate,
but it also changed how we keep documents. Whereas we used to write
memos, and we’d have a record of what a legal decision was,
or legal advice, now we email our advice in an internal message. The
message is between the attorney and the recipient. Is that message
retained or filed somewhere for record keeping? So, if another attorney
had a similar issue come up, could the first attorney say, “Oh,
yes, here’s the advice I gave?”
More likely the attorney would have to sort through many emails to
find that message. We, in OGC, have been thinking, and I have been
thinking about knowledge management and knowledge sharing. We really
have to think about how we, as a legal community address these issues.
Also, and now that I’m General Counsel, I’ve moved from
how thinking about we at Headquarters share information, maintain
information to how we as the broader NASA legal community across the
whole Agency, how do we share information? How do we maintain information?
How do we keep it up to date?
That’s one thing that we are working on, and that’s very
hard. I know it’s not going to happen overnight. It hasn’t.
I’ve been working on it for years, and we’re going to
keep working on it, and we’re going to get where we need to
be. It’s going to be very painful because I know what everyone
knows about NASA culture – we have all these different locations,
and everybody is wed to their way of doing things, and my way is best,
and I don’t want to change. Well, if we’re all going to
share information, somebody’s got to change. We’ve all
got to get to a place where we’re all using the same system.
That’s going to be a challenge, but that’s something we’re
working on. As a matter of fact, that’s going to be one of the
topics we talk about. We’ve been talking about it, but it’s
going to be our opening panel discussion when we have our legal conference
in May 2015.
On another matter, I’m following Charlie’s guidance to
his leadership team, which is, take care of your people. As Deputy,
and then since I’ve been General Counsel, I’ve looked
at— and looking at the information in the Employee Viewpoint
Survey [EVS]–—how we are developing our staffs, both attorneys
and administrative staff; how we’re helping people to develop
professionally, to develop a particular expertise, to develop leadership
skills. Not everyone has a desire to be a leader or may have the skills
needed for leadership. There’s technical expertise that needs
to be honed; we need to look at that as well. I think we need to do
a better job of planning development strategies for personnel, and
really think carefully about how we’re using our resources to
develop people, and it’s not just within our own organization
here at Headquarters, but across the Agency. The supervisors in the
NASA legal community need to examine, not only how we are training
and developing or staffs, but how we’re recognizing them and
recognizing their achievements.
It’s the little things. We’re in the government. We don’t
get paid as much as those equivalent positions in the private sector,
and we do not receive high paying bonuses annually or quarterly, so
acknowledgments of their achievements are welcomed by civil servants.
Employees like their length of service awards. They like to receive
the recognition, and then be applauded for it. Specifically, I think
it’s important for leaders to take the time to give such recognitions.
This is government service. Civil servants perform a job, but this
job is service to the United States, and to NASA. People ought to
be acknowledged for this service, and the time that they have put
in to provide that support to the Agency and to the American people.
It’s not just financial recognition, it’s the other types
of recognition for a job well done that makes employees proud and
incentivizes performance, so we’re doing more to recognize the
service of the attorneys and administrative support across the agency
legal community.
We’re also looking at how we can give people the opportunity
to demonstrate their abilities. Charlie commented to me that he appreciated
that Mike assigned attorneys who were experts in a particular matter
to brief Charlie, and I’m following the same approach. We had
to give Charlie a briefing on a particular issue yesterday. I don’t
give the briefing. I attended, and one of the attorneys in the office
gave him the briefing. That’s a person who knows all the facts.
That’s one of the big changes that I’ve had to adjust
to. During most of my NASA career, I’ve been a cradle-to-grave
attorney, meaning I could tell you all the details from the time we
started an activity to the time it ended. I knew all the details,
I knew all the people. I can’t do that in this job. That’s
not my role in this job as General Counsel; that’s somebody
else’s role. That’s the person who needs to go and brief
Charlie, the one who knows all of those details so when Charlie asks
questions, he or she can respond.
One of the attorneys went to Charlie’s office and gave him a
briefing on this particular matter. She was thrilled to do it, because
how many people get to go and brief the NASA Administrator. I mean,
if you’re at the Department of Commerce and you’re a staff
attorney, you probably rarely or never brief the General Counsel,
because they’re so large; and it would be even more unlikely
for you to brief the Secretary of Commerce. We’re a smaller
Agency, but it’s still a very big deal when people get to go
up and give Charlie a briefing. OGC attorneys get to do that. It’s
developmental for the attorney. It’s also our way of showcasing
to Charlie that we are developing people so that when I’m not
here, because I’m not going to always be here, we are demonstrating
who we are developing to come behind us so they can continue to provide
the legal support that this Agency needs. As we work on developing
people and taking care of them, the leaders in the NASA legal community
are carefully examining how we are helping our staff to develop their
confidence and how we are showcasing them, so that other folks in
the Agency know what skills we have, and become acquainted with the
people who are go-to people for both current and future NASA legal
issues.
Another mission of mine is to ensure that within the legal community
we classify jobs correctly. The world has changed; we are all doing
our jobs differently. The secretarial function still needs to be performed
in certain offices, but then there are new skills that people are
using. For instance, the secretaries here don’t type memos anymore.
Attorneys rarely, rarely write memos. We provide advice by email message.
Attorneys will draft a few formal memos, and the administrative staff
will prepare the final document and distribute it. But the majority
of the administrative work, quite frankly, a lot of it is database
management: putting information in databases, pulling reports, consolidating
information, pulling that information together so that when we file
documents or prepare reports, we have several databases, and the administrative
staff knows where to get the information so that the attorney can
create the needed documents. Recently, OGC worked to have four administrative
positions classified to reflect the work that is actually being done
now. The administrative personnel are not office automation technologists,
they’re not secretaries. How should we classify them?
We worked with HR [Human Resources] to come up with the appropriate
designation for our administrative support positions. We were successful
in re-classifying four positions classifications. Also, OGC is working
with HR to review and ensure that their position descriptions [PDs]
are appropriately drafted. I am reviewing the OGC staffing and how
we are doing our work, looking at whether we need to revise PDs. We’re
structured in a particular format. Also, I am reviewing our office
structure. Over time, we have changed the structure of the office
of the General Counsel, and we may need to do that again to reflect
changes in the Agency’s organizational structure. For instance,
five years ago there was no Space Technology Mission Directorate,
so I am examining whether we have attorneys in place with the appropriate
skills to support this organization.
One of the things that Robert [M.] Lightfoot is doing, with the Technical
Capabilities Assessment, is looking at doing things differently at
NASA. He’s really modeling an integrated agency approach. So,
OGC has to look at an integrated approach for providing legal services
not only here at Headquarters, but also at the Centers. Is there a
different approach we need to take at OGC and at the Center legal
offices? Maybe we need to change our office structure, or maybe we
don’t change the office structure, but change how we do work.
I think OGC and the legal community as a whole are more interdisciplinary
than we had been 10 years ago. Definitely less stovepipes. But every
once in a while, I still have to remind folks, “Okay, you got
this assignment, but there’s a little issue in here that deals
with intellectual property and patent rights. Did you talk to the
intellectual property attorneys?”
“No,” might be the reply.
My response, “So, you need to talk to them.”
We’re trying to encourage more interdisciplinary reviews and
creation of ad hoc teams to address legal issues when needed, because
it’s not all just a contract issue or solely an appropriations
law issue. You might have a contract issue dealing with how you fund
an activity. You have a contract, the funds come for that contract,
but there’s a statute directing how the agency is supposed to
use the money, and it seems that our plan for use of the funds does
not follow the statute. The contract attorneys, in this case, would
need to talk to the general law attorneys about interpreting that
legislation and how to use that money, and making sure we’re
all synced up. The lawyers are doing much more of this type of coordination
than we used to do.
Wright:
And you were very much a part of, back in 2005, when [Michael D.]
Mike Griffin became Administrator and he came to the legal department
and said, “We need to think of other ways that we can work with
industries and develop those partnerships.” So, there is a whole
new learning curve, and more of an exploratory research on how you
can take the Other Transaction Authority and make it work with you
and your team?
Thompson-King:
Yes. He had a vision; he knew what he wanted to do, so we had to figure
out a way to accomplish it. That was the first time that NASA used
our “other transaction” authority to provide funding to
a private party to accomplish a specific goal. That started us on
a new approach to our partnerships with industry, and our work to
encourage the commercialization of space exploration continues now.
That was an exciting time—I’ll talk about that more, if
you want, but we talked about that on a previous occasion, and I actually
went back and looked at the history already recorded. It’s actually
captured pretty well.
What’s interesting is, every NASA Administrator and the Administrator’s
leadership team, that comes in has a vision for carrying out aeronautics
and space activities. That’s why I mentioned Robert Lightfoot
and the Technical Capabilities Assessment. That’s a very significant
activity for the Agency. We are looking at how NASA is operating,
because we need to be responsive to Robert, just like we were responsive
to Administrator Griffin when he said, “I want to do something
other than conduct an acquisition to encourage commercial activities.
An acquisition requires use of the Federal Acquisition Regulation,
so do something different. What else can we do?” That’s
when we reviewed our “other transaction” authority to
look at how we could use that authority and accomplish the goal of
commercializing or incentivizing the commercial development of space
exploration.
I remind people that when we started developing a strategy to accomplish
Griffin’s goal it was in mid-2005—Griffin came to NASA
in April 2005. He came in, said, “Here’s what I want you
to do. The budget is $500 million. Go and do it.” We had a very
short timeframe to meet his expectations. We issued the solicitation
in early January of 2006. I’m chuckling because I went back
and looked at what was written about this activity in the book [A
New Era in Spaceflight], and Alan [J.] Lindenmoyer refers to events
during the winter of 2005. I thought, “Yes, I remember that
winter of 2005 because I was on holiday leave, and I had flown down
to Texas to be with my family for Christmas. Alan Lindenmoyer and
I were debating with each other on several issues on the telephone,
while I was in my pajamas or I was wrapping gifts during the Christmas
holidays. We were trying to get issues resolved, so that NASA could
publish the announcement requesting proposals in January 2006. The
Administrator came to NASA in April 2005, and proposals were to be
submitted April of 2006. By August of 2006, we had identified two
companies and made award to them, a little over a year after Griffin
directed us to move forward. Kind of amazing.
Wright:
It is.
Thompson-King:
Also, what I now remind people about 2006 is that the guy [Elon Musk]
that makes Teslas, who Consumer Reports ranks the Tesla as the number
one recommended car to buy, wasn’t in business 15 years ago.
At that time, he didn’t build rockets, he wasn’t building
cars. He was operating PayPal. SpaceX was founded in 2002, and four
years later, SpaceX was selected by NASA as one of two companies to
receive government funding of commercial exploration activities.
Think about the vision that President Kennedy had for NASA to get
to the moon. I said, “Then think about what Mike Griffin did
when he directed us to think differently. Look at where we’ve
come in that short timeframe from when Griffin came to NASA in 2005
to where commercial space activities are now.” We haven’t
reached Griffin’s 10 year anniversary date for coming to NASA,
but we’re close.
During these past 10 years, there were a lot of other NASA leaders
who continued to encourage the development of commercial space activities.
Griffin started us, and Charlie has continued NASA’s support
of commercialization activities. William [H.] Gerstenmaier has been
the shepherd of this entire activity. That’s how the [Commercial]
Cargo Program, and the Commercial Crew Program kept moving forward.
Wasn’t the EFT-1 [Exploration Flight Test-1] flight in December
spectacular?
Wright:
Yes.
Thompson-King:
Once launch of EFT-1 occurred, everything happened as planned, as
the engineers laid out and program managers calculated what would
happen, including that landing in the expected location in the Pacific
Ocean. Everything was right on target. Kind of amazing. So we’re
going to go forward, continue with all the programs NASA has initiated:
Space Launch System, Orion, Commercial Crew, and Cargo.
Yesterday, Charlie advocated extending the life of ISS [International
Space Station] to 2024. This is one of his goals. NASA has had Administrators
and senior leaders who’ve had great visions, and the NASA lawyers
have worked hard to help the program officials implement those visions.
The lawyers have been doing a pretty good job. It’s been very
exciting being in the legal office during the past 10 years, and working
on multiple, new issues that have arisen as the agency executes new
programs. It’s never dull because frankly, we just don’t
know what the issue of the day is going to be.
None of us at NASA were happy when the Orbital [Sciences Corporation]
launch at Wallops failed in October 2014, but it happened, and NASA
is recuperating, and Orbital is working to resume flights from Wallops.
I don’t have any doubt that NASA’s cargo re-supply program
will get to a successful end point. I recognize that maybe it won’t
happen exactly in the timeframe that everybody wants, but it will
happen. You see, I came to the agency in August 1986. Challenger happened
in January, and when I was first at Goddard, the only thing I kept
hearing from people, and there was a lot of angst about it, “When
are we going to return to flight? When are we going to return to flight?”
We actually didn’t return to flight until—it was September…”
Johnson:
It was 1988.
Thompson-King:
The year my first daughter was born. I was pregnant, and I was thinking,
are we going to return to flight before I give birth to this baby?
We did return to flight. It took longer than I think a lot of people
wanted, from ’86 to ’88. But we did return to flight.
So this is just my personal opinion—I know we are going to return
to flight at Wallops, but it’s going to take some time. You
never know what things may occur that have the potential to slow you
down, and there are other things that will speed up activities. But
launches will return to Wallops. I think about all of the people who
just didn’t believe that either SpaceX or Orbital were going
to have successful launches and deliveries of cargo to ISS. When NASA
ended Shuttle transportation, these same folks didn’t believe
that NASA would have any U.S. capability to get cargo routinely up
to the International Space Station. We have. Orbital and SpaceX have
been successful.
Wright:
It’s been a very rewarding, but full, last 10 years, as far
as that was.
Thompson-King:
Yes.
Wright:
We were just talking about that people feel like going to the attorneys
or going to look for legal help in a federal institution can tend
to slow down the progress, whereas from some of the instances that
you have shared with us, it seems like more than not that the legal
team has been able to enable, to help make sure, or to certify that
it is going to go forward and do it in the right way. Because the
legal team works for so many different areas: procurement, contracts,
international affairs, how are you able to spread all of those skills
and those talents to make sure all of these areas are covered the
way that they need to be?
Thompson-King:
The first thing that came to my mind is, do we slow down the process?
I was thinking, where you stand is where you sit. So, where you stand
on the question of whether lawyers slow down the process depends on
where you sit. There are people, even now, today, who will tell you
that the lawyers slow things down. Then there are other people who
will tell you, you’ve got to get the lawyers involved, got to
get the lawyers now so that we can move out quickly. We are all things
to all people, because there are people who want it slow. They don’t
want to tell you they want it slow, but they’re happy to let
the lawyers do things, so then they don’t have to make a decision.
They can say, “Oh, the lawyers have it, and they’re slowing
it down.” Now, there are people who are going to hear this and
say, “Oh no, that doesn’t happen.” Yes it does.
Yes it does.
Also, there have been times where we know the lawyers are being used
as the cover for the organization, because they don’t want to
be the people who say no to a particular approach, or they’re
working something else, and they’re happy to let us do what
we’re doing even if our legal review process takes longer than
expected. They know it’s going to take time, but that gives
the program time to work on something else, move in a different direction,
explore something, and then get to where they need to be.
Sometimes, even though an approach has been decided, there are people
who still have different agendas. Sometimes what the lawyers are called
on to do is corral all those different points of view and get them
to all move in the same direction. That makes life interesting. That’s
the counseling function, that’s not legal advice, but sometimes
we’re the ones that need to get people together, or get them
to think differently so that everyone can move in the same direction,
so that we can end up in a good place for the Agency. It may not be
where everybody wants to go, but we need to end up in a good place
for the Agency.
I think we’ve earned trust within the Agency, and we have to
earn trust everyday somebody new walks in the door. I have to earn
trust every day a person who doesn’t know me gets appointed
to a new position. The current Center Director at Glenn [Research
Center, Cleveland, Ohio], Jim [James M.] Free—and he’ll
laugh that I’m mentioning him, but I can use him, because these
are all positives, good stories. I met Jim when an issue came up that
was of concern to him. He and I talked through that particular issue,
and then he frequently called me, as that whole situation evolved.
That’s how I got to know him. I think the reason that he called
me is because I had given some advice that wasn’t followed,
and it put things in a precarious situation, so he wanted to come
back to me and ask, “Are we doing things okay now, how are things
going?” He and I developed a relationship over time. This is
before he became the Center Director. So I don’t have to prove
myself to Jim. You know, he’s the Center Director, so as issues
come up and if I give some advice, I don’t have to build trust.
He knows who I am. He knows how I’ve worked.
Whereas Robert Lightfoot, when he became the Center Director down
at Marshall [Space Flight Center, Huntsville, Alabama], he and I never
worked together. I didn’t know who he was. Robert, in those
days, walked into the building—you couldn’t tell Robert
from a regular engineer at the Center, because he didn’t have
his suit on, he just had his shirt on, he was walking in to get his
sandwich. That’s how Robert is. He and I had no involvement,
and I remember, I was in a meeting, it was a procurement meeting,
one of our procurement strategy meetings. He was a Center Director,
the program was going to be at his Center, and I was providing my
point of view, providing advice and asking some questions during the
process. He had never met me before. I had not met him. He was trying
to figure out if I really knew what I was talking about, or was I
just being a lawyer. “Do you really need to ask these questions,
do you need to know?” I later found out he was appreciative
of the questions I asked, but he was getting to know me. I think starting
there, and through some other things, he developed a trust in me.
I have to do that with everyone. I have to get them to feel that I’m
listening to them, that I’m going to help them to achieve what
they want to achieve. Some people want me to tell them what they want
to hear, but they know I’m not going to tell them what they
want to hear. They have to understand, I’m going to tell them
and advise them on what they can, what they can’t do, and help
them to get where they need to go. That’s really our effort
in here, is to help you get where you need to go. It may not be the
way you want to get there, but we know what you’re trying to
accomplish, so let us help you. But that—you really have to
have trust that we are there for that purpose, not to slow you down.
There was a situation down at Marshall. I laugh at this particular
individual, an engineer down there. When he heard that the attorney
from Headquarters and the procurement officer, but mostly it was the
attorney at Headquarters that concerned him, were coming down to talk
with them about this particular activity—oh my gosh, every time
I opened my mouth, his eyes rolled. Every time. He just—“Lawyers
are going to slow us down. They’re going to ask questions. We’ve
got to explain this. They’re creating problems that don’t
exist.” I didn’t go home. We stayed. We were there for
about a week. As time went on, he began to trust, and then I remember
there was this moment where no one in the room was understanding what
he was saying, and I said, “Wait, here’s what he’s
saying.” When you stick with engineers for a while, you begin
to talk their lingo. I explained it back.
He goes, “That’s it!”
I said, “But that’s my job, that’s what I need to
do. I need to get to a place where I understand you, where you’re
going to trust me that when I tell you no, this is really not the
direction we need to go in, here’s how we can get there, you
come with me.”
That’s what makes life interesting and makes life frustrating,
because there are times where we all come in and close our door and
we pound the table because people aren’t listening to us, or
they accuse us of having ulterior motives. But I think what we have
tried to do is build that trust across the Agency, and be reliable
and have our advice withstand scrutiny. While we may—there are
some things we probably do slow down, and we’re all not perfect,
because there are also some attorneys who maybe just don’t get
it, and they might be looking at something very legalistically, and
that might be slowing the process down. Well, that’s where I
get involved. I’ve had those conversations with attorneys, “Yes,
I get it. You’re legally right, but that’s not going to
help that program. This is how much money they have to spend, this
is the timeframe, here’s what they need to do. The way they
want to do it—no. They can’t do it that way, you’re
absolutely right. No, I know, it’s a stupid question—got
it. You feel better now? You’re right.”
So, now let’s figure out how we can help them get to the place
where they need to be. Okay, maybe they can’t spend the full
$100,000 that they have; maybe they can only spend 50, because there’s
some kind of restriction. But let’s help them do that. Let’s
figure out what we can do. Sometimes, that’s what I have to
do as the leader, is to come in and say, “Yes, you’re
right, but we need to look at this differently.” I need to help
them look at things differently, because those people are going to
be the people who are going to be in line, who we’re training
to maybe become General Counsel one day, who they’re going to
have to train somebody else. No, everyone isn’t of the same
mindset, but we have to work to get people to the same place.
Wright:
You mentioned earlier that you have a legal conference coming up in
May. Is that part of your message that you want to share with your
complete legal team that a closer relationship, or more communication
is needed? Or what are some of the messages that you want to be the
expectations that you’re going to lay out with the teams? You’re
not just here at Headquarters, but you’re responsible for, if
I’m correct, for all the attorneys and for all the legal teams
that are throughout the Centers as well.
Thompson-King:
Yes. I think our approach to providing legal services made a significant
shift in 2002 when Sean O’Keefe came in [as Administrator],
and Paul [G.] Pastorek became the General Counsel. The reason I say
we made a shift then is that he came in and said, “You’re
too stove-piped. We all need to communicate with each other. You’re
stove-piped within Headquarters, within each Center. We need to have—we
came up with this phrase—we need to have a ‘one NASA’
approach to things.” We started shifting then, and I think we
shifted, and we’re working on it every day, to that message.
Maybe we don’t use the phrase “one NASA” anymore,
but we talk about, and we’ve been talking about, and I’m
going to continue to talk about getting consistency, having consistency
across the Agency.
It is very difficult to have someone come in and say, well—let
me give you the example about an issue that came up. When a contractor
submits a proposal, and doesn’t get an award, we provide a,
“debriefing,” where we tell them what their strengths
were, weaknesses; it’s a way of helping them to understand what
their weaknesses were, so they can write a better proposal next time.
That’s the purpose of a debriefing. There are nine NASA locations;
every location was doing that, performing that debriefing differently.
At one location, you would have the company come in and they would
be told, “We’re going to tell you everything,” and
the person from NASA would read off a sheet of paper. If that company
said, “Could we have a copy of what you read?” “No.”
And they’d read. Then, you’d have another Center, same
type of debriefing activity, they’d just answer questions, if
you asked them, if the company came in and asked. Then, you’d
be at another Center, where they might take the charts that were presented
during the selection briefing for that company, and they’d take
those charts and sanitize them a little bit, but then they would present
the information.
So, you’d have a company—I’m just using Lockheed
[as an example]. Lockheed goes to three different Centers, gets three
different ways of getting a debriefing. Why is each Center doing it
differently? I’ve seen my charts and I see the numbers and I
see the analysis from this Center, but then over here, you’re
going to read it to me and not give it to me, and then this other
Center is just going to answer questions, if I happen to ask the right
questions.
So, we started a process of developing a debriefing guide so that
there would be more consistent debriefings across the Agency. Then,
what we’ve had to do, so we need to go back periodically and
say, “Hey, are we still following this? Are we still doing this?”
Even though you establish something, you still have to go back and
make sure you’re still doing it, because new people come in,
or there may be a reason to change it. So, one Center may change it,
because you know, at NASA, we’ve set something in place, doesn’t
mean everybody is following it the same way. If you made a change,
well, why have you made a change? What have you learned that you might
want to share with everybody else? We’re trying to do that,
and make sure that we maintain consistency, but if we have to change,
let’s make the change so that everybody is changing in the same
way.
Wright:
You mentioned, too, just in the years you’ve been here, the
way that we’ve done work has changed from memos, and secretaries
typing those memos and documents, and so forth, and we’ve also
had an explosion of social media and how NASA presents itself on a
real-time, continual-time basis. How is the legal department working
with that, and all these nuances of trying to make sure that NASA
is shared with the world, but yet done in a way that is representative
of the legal matters that have to be taken care of?
Thompson-King:
We’re struggling, like everyone else. We were worried when this
whole social media thing came out, because the people, the Millennials
[generation], who are used to social media, they share everything.
They share, share, share. There’s no filter. That would be my
perception of it. So, we deal with some sensitive things here. We
don’t share. Not sharing has a purpose. There are times that
you need to maintain that confidentiality. But then there is a reason
for sharing.
We’ve got to find that right balance. The people who are comfortable
using social media, we need them to talk with those of us who aren’t
comfortable using social media, and we need to figure out what the
limits are that we should place. We need to be realistic about that,
because we can’t tell people, “Oh, absolutely no social
media,” because that was the initial going in. No tweeting,
no blogs. If a NASA blogger starts, who’s reading what he or
she is blogging? How do we know that’s accurate information?
Is it on a NASA website? The lawyers, we did have that concern. Well,
then we have to relax. We can’t police and control everything.
Let’s look at this; we have to observe as things evolve, and
then give advice as we see, maybe, trends emerging.
I think mostly, the broad advice that we give, or the one piece of
advice with social media is, if it is something that’s confidential,
just because you have social media, it doesn’t mean it’s
a medium in which you should now be able to share this information.
If you’re working on the Commercial Crew Source Evaluation Board
[SEB], and you’re reading proposals, you don’t go out
and share with the world what’s in those proposals. As a matter
of fact, prior to social media, SEB members wouldn’t think about
telling people, by sending a tweet, “Hey, I’m sitting
on the commercial crew SEB.” With the use of social media, the
lawyers have to remind or advise SEB members not to share acquisition
sensitive information.
We give that guidance, but it has been a challenge. Sometimes, you
have to wait for things, you have to let things happen, and then the
rules or guidance develops as things occur, when you see where you
need to step in and where you don’t need to step in. Some of
that, we just don’t know. We can create worry. Lawyers can create
worry for anything. We can, but sometimes we need to step back and
let’s let the situation emerge, and then when we’re approached
to offer advice, we offer advice. Then there are other times when
we notice things happening, we’re paying attention and we say,
“Hey, we need to step in and alert them to something.”
For instance, what’s in the news today? The former Secretary
of State’s [Hillary Clinton] emails. No indication that there’s
any problem at NASA, but it might be a good idea to send out a note
to everybody reminding them that if you’re conducting official
business, use official government email. Just send out that note.
Now, some people might react and say, “Why are you doing that?
That’s Hillary Clinton. She’s over at the State Department.
That’s not us. Why are we doing that?” Then, there are
other people in the Agency who will say, “Yes, that might be
a good idea to have a reminder.”
We’re probably going to send something out, but I know there
are some folks who are saying, “Not necessary. Why are you doing
it? You’re going to create a problem that isn’t there.”
We’re offering the advice, and if we get one of our senior leaders
saying, “No, don’t do it,” we won’t. There
have been some times where I have received guidance that we don’t
want to further address an issue, and that’s fine. We abide
by that.
Wright:
Your clients are far and wide, or the people that you interact with,
because it’s not just internal matters that you deal with. You
have so many external folks, such as the GAO [Government Accountability
Office] and international partners, and of course Congress. How do
you prepare the NASA people that you are representing or working with
to deal with the outside community, because things are much different
than what’s going on inside of here? How does your team help
them?
Thompson-King:
My advice generally, in approach to this, is that we do better when
we have a single point of contact. For instance, if we have an inquiry
from the [Capitol] Hill, it’s better, than getting a response
from five different Centers. Let’s think about the Space Launch
System. Marshall’s doing something, Stennis [Space Center, Mississippi]
has the test stands, it’s going to launch at Kennedy, there’s
Michoud [Assembly Facility, New Orleans, Louisiana]. So, we get a
question that comes in, who is going to answer it? One of the things
I try and advise folks if there’s a legal issue that comes up,
we’re to speak with one voice, so let’s also funnel everything
through one person, or a group of people, so that we are all consistent
in how we’re communicating.
Then, what we do is we want to identify the person who is the most
capable of responding to the inquiry, both with the factual knowledge,
but also with the judgment of how to handle inquiries. Responding
to a staffer is very different than responding to a reporter calling
in about a matter, or a citizen who’s filed a FOIA [Freedom
of Information Act] request. We have different skill levels within
the attorneys; I would not send a two-week attorney or a one-year
attorney who’s working at the Center up to the Hill to talk
to staffers and explain what we’re doing on the Space Launch
System. I have attorneys who have been working this for years, who
are litigators, who’ve worked with external stakeholders, who
know how to talk and how to represent the Agency. That’s who
I would send.
Everyone has their first time—their first time to represent
the agency to outsiders, whether they are members of Congress, Hill
staffers, Department of Justice attorneys, federal court judges or
administrative judges. If you’re sending someone to meet with
Hill staffers for the first time, you would allow that junior attorney
to accompany a senior attorney. For example, to address a contracts
question, you would send the Associate General Counsel for contracts
to be the primary agency representative and the junior attorney would
be the companion. Now, the Associate General Counsel is going to be
the spokesperson, but that other attorney gets to observe how the
communication is done, what the style is, what questions you answer,
how you deal with it. If that attorney doesn’t go with the Associate
General Counsel, how will that attorney ever learn?
That’s one of the other things, I guess, I’ve been stressing
to people is we shouldn’t have single points of failure. One
of the ways that you avoid that is, you bring somebody along with
you. You can use it as a training opportunity. Maybe that’s
the first time that that attorney has ever gone up and talked with
somebody on the Hill. Maybe the next time the Associate General Counsel
doesn’t go; you just send that attorney. But you wouldn’t
send that attorney up to the Hill the first time on their own.
So, you think through those things. As senior agency attorneys, we
also work to make sure we’re developing a group of people. That’s
why it was important for me to take an attorney up the hall to brief
Charlie. Part of that was that individual had briefed folks outside
the Agency, so now, if an issue came up, I would feel comfortable
sending her up to the Hill to talk to the staffers about a particular
subject.
Wright:
Do you have a memorable first time that you think of when you think
back to the first time you had to do one of the assignments you’re
sending other attorneys to do?
Thompson-King:
Litigating my first procurement protest and going to meet with Congressional
staff were memorable firsts. On my first Hill visit, there were a
group of us. It wasn’t just attorneys, it was also program folks,
because the program folks know what’s going on with the program,
and sometimes they can speak with the program knowledge and authority
that I as an attorney can’t speak with. I learned that from
one of my visits. I also learned how to appropriately respond to Congressional
staff inquiries. Because one of the staffers has asked you a question,
you do have to answer it, but how you answer it is important. I learned
how to answer questions, frankly, from the program people who also
were at the meeting I learned that if a question wasn’t clear
to you, ask and sometimes even insist on a clarification so that you
understand the question and give an accurate response. That’s
a judgment and a nuance you learn, but you learn that by going with
someone else who’s had that experience. Also, I learned that
sometimes it may be beneficial for me to shape the question that a
staffer is asking, so that I could provide an accurate answer that
was helpful to NASA.
Next, I learned how to litigate cases. I remember I came to NASA Headquarters,
and I was immediately assigned the duty of litigating protests. A
Center attorney and I actually went before an adjudicator and presented
our case. I was very inexperienced. Very inexperienced. I think I
was on my third case, so I was still feeling my way through how to
manage the case. I was first chair, meaning that I was the lead attorney
for NASA because I was the Headquarters attorney. Second chair was
the field Center attorneys, who had much more experience than I did.
What I remember about him is, he clearly had more experience than
I did, but he never acted in a way that undermined me or made me feel
that I wasn’t first chair. I remember there was a question—because
it’s true, you don’t ask a question that you don’t
know the answer to. I did. But it was appropriate in this case for
me to ask such a question. The witness was criticizing something NASA
had done; this was an expert witness. This witness was wrong; I knew
the witness was wrong in asserting that NASA didn’t follow Agency
guidance. I said to my counsel, “I don’t think he read
the guidance that we provided. If he had read that guidance, he would
know that what he said was wrong.”
It was one of those questions where I didn’t know how he was
going to answer it, but I knew that either way he answered it was
going to be good for us. If I asked him and he said, “No, I
didn’t read it,” then how could he could he say NASA didn’t
follow the guidance? Or, if he says, “Yes, I read it,”
and I point to him the page, saying “I thought you read this,
but this states the opposite of what you said it said”—so,
that was one of those I didn’t know how he was going to answer,
but I assessed no matter what he said, we were going to prove our
point effectively. When I asked him the question, he said, “No,
I didn’t read it.” It was one of the facts that helped
us to win our case. So I was uncomfortable, but I had to learn to
make that decision quickly. I had written a note to my co-counsel,
“Should I?” and he advised, “Ask.” That was
helpful, to have him there. You have to think quickly. I learned that
that day.
Wright: I know your career is not over here, it’s just really
actually beginning in a whole new light. But reflecting back on the
years, what do you feel is probably the most valuable lesson you’ve
learned through this time period? Or, a valuable lesson that you’ve
learned?
Thompson-King:
Oh, my goodness, there are just so many. I think probably what I told
you at the beginning of this conversation about having a champion.
I would not be where I am if I didn’t have somebody opening
doors for me. I also think that you have a responsibility when you
then move into a leadership position, to open doors for other people.
There are folks who don’t understand that, that one responsibility
of a NASA leader is creating opportunities for others, and that’s
part of what Charlie talks about when he says “taking care of
people.” I’m also finding that I’m having to guide
the new leaders I supervise in that direction, and say that to them.
As a leader at NASA, you’re not here just to do the work and
provide legal advice. You’re here to guide people and to develop
them. For some new leaders in the legal community, when you’ve
been the attorney who’s been giving the advice and working the
issue, it’s hard to stop doing that, let somebody else do it,
and you guide the other person in giving the legal advice and working
the issue. That’s why it’s important to have champions,
and for you to be a champion for somebody else, because that’s
the only way that this is going to work.
Then, it’s being honest. Being honest with people. Being truthful.
Having integrity. In our EVS rating, we received 100 percent rating—Mike
was here—for your belief in the honesty and integrity of your
leaders. That’s important. People may not like the decision
that you make, but if they think you’re being honest, and if
you’re acting with integrity, they’ll stick with you and
they’ll trust you.
There are some people in the Agency that I’ve met that are slick.
I’ll use that word. People see through that and then they don’t
trust you, and then they’re nervous about it. I recommend that
people not be that type of person. I’ve also seen what those
people, you have that experience where your career can crash. It will
catch up with you. It’s important to be a person of honesty
and integrity, and do your job. Do your job well. Be competent, because
there are people who want promotions, but don’t want to do the
work to get them. It’s amazing to me, but there are people out
there. I have to say this, and I’ve said this to folks: be competent
at what you do.
In Prince George’s County, where I live, our county executive,
Rushern [L.] Baker, he was in law school when a friend of mine was
in dental school. He came to her when she started practicing, and
she told me that she asked him, “Oh, you know a whole bunch
of dentists, why did you come to me?”
He said, “Because you studied.” He knew. “You studied.
I think you’re competent. I know what the others were doing!”
So people notice that about you; when you demonstrate competence,
the word gets around. People want you. So, be competent.
Wright:
That’s a good one.
Thompson-King:
Yes.
Wright:
I’m going to ask Sandra, do you have some questions?
Johnson:
Yes, I just had a couple. I was thinking about when you were talking
about those early years, and when you first started college, and like
you said, you felt like you were under a microscope, because you stood
out in a crowd, and people were more aware of your successes and your
failures. That takes a lot of strength, inner strength, to get through
some of those situations. As you said, before you came to this position
and the one right before, you felt like you had to continually prove
yourself over and over. Where do you think that strength came from,
and what would you tell someone that was starting out, and that may
have those same issues? What would you tell them to help them to have
that internal strength to get through those types of situations?
Thompson-King:
Remind them of what they did to get where they are. You’re capable.
You’re here; you’re capable. It doesn’t mean you’re
perfect, and it doesn’t mean you won’t fail, but there
is that adage that you have to pick yourself up when you fall down.
You don’t stay down, you get back up and you try it again. You
keep trying it. I shared with people that I failed the bar exam twice
before I finally passed. I said, “I must have failed that so
I could tell people this story now, to give them encouragement.”
And I do tell it; I have told this story to give people encouragement.
I knew I was capable, but something was happening, and I failed the
bar twice. But my husband had faith in me. I had faith in myself,
but I had somebody else who supported me. So, it’s good to have
someone else support you. It’s good to find a support system,
have a support system. You need it. Then, have faith in yourself,
and pick yourself up when you fall. It will get better.
When I was in law school, I boo-hooed in one of my professor’s
offices. I cried, because I said, “I’m never going to
find a job. I’m never going to have a career,” because
I had gone on interviews and I wasn’t getting any job offers.
I said, “My grades aren’t what they should be.”
He responded, “Okay, here take a tissue.” And he said,
“Sumara, all you need is that first job. You’re going
to get that first job, and after you get the first job, no one is
ever going to ask you again what your grades were in law school, and
you’ll demonstrate your abilities when you get that first job.”
I heard him, but thought to myself, “Really? That’s what
you have to say to me? That’s your advice?” Guess what?
He was absolutely right.
I got my first job after law school. It took me a while to pass the
bar, but I passed it, and then I remember I drafted and finalized
a memorandum while the General Counsel was away on vacation. The more
experienced attorneys had drafted several different memoranda. When
the General Counsel returned, she called me into her office, and she
was holding the document that I drafted. She said, “I didn’t
know that you had prepared this. I thought one of the other senior
attorneys did this memo. You did this. You did a really good job.”
“Thank you,” I said. Her remarks inspired me and encouraged
me. I thought to myself, “Oh, I really do know how to write
well.” I recalled that it took me a long time to get that first
job, and then I didn’t pass the bar, so I was having doubts.
But that day I received praise and encouragement from the General
Counsel. Shortly thereafter, when I applied for a job at Goddard,
she was the one that told Larry, “I am going to a new job and
if I could, I would hire Sumara and take her with me.” The funny
thing is, Larry never asked me what my grade point average was at
law school. So I thought back to Professor Jeffrey Bauman who said,
“They’re not going to ask you what your grade point average
was; they’re going to look at what you did in your previous
job.” He was right. It was my writing not my grades that got
me my next job—my job at Goddard.
Johnson:
You mentioned a lot of people that have helped you along the way,
and you’ve called some of these people “your quiet angels.”
What opportunities have you had to do those same things, and have
you made a point of doing that throughout your career? Maybe in the
background, just helping someone along, other than, as you mentioned,
as someone that’s the head here, there are people under you,
you have to keep promoting them. But other instances of having those
opportunities to do that?
Thompson-King:
Many. I am fortunate in that I’ve had many opportunities to
mentor, counsel, advise, and promote others. One of the reasons I’ve
had these opportunities is that I have been the lone woman and the
lone African American giving a presentation or leading a training
class; participating in meetings; serving on interview panels; and
working in a legal office. There have been other women across the
Agency in different careers who have reached out to me, asking, “May
I come talk to you?” Or, African Americans or Latina women who
have come in and said, “Can I just come talk to you?”
So, there have been moments when my NASA colleagues have needed to
talk to somebody to get some advice, to make a complaint, or just
to have me be a sounding board for an idea. I also think because I’m
a lawyer, some colleagues feel they can share personal matters with
me that I’m not going to share with everybody else. There are
times where I’ve felt like I’ve been the therapist at
work all day. I have been, because those folks don’t have anybody
else they can talk to, that they feel comfortable talking to.
We’ve had some training classes at NASA where we talk about
the unwritten rules of an organization, so sometimes I have to talk
to people about those unwritten rules that they need to follow. I
had somebody who gave me an unwritten rule, who said to me, “You
need to make sure your hair looks good every day.” Now, I wouldn’t
want my supervisor to tell me that. But there was a colleague I had,
who said, “You need to look a little bit more professional so
people will take you seriously.” I came to work, kind of pulling
my hair back in a ponytail, because that was an easy thing to do,
and I had children to get to school each morning. She advised, “Spruce
yourself up a little bit. You will project yourself differently to
people.”
So, somebody told me that advice on an “unwritten rule,”
and I have had similar conversations with people that I have counseled.
In one case I had to tell a colleague that certain necklines are not
appropriate for the workplace, especially if you want to progress
in your career. In another instance, I participated in MLLP [Mid-Level
Leader Program], I was one of the interviewers in MLLP. One of the
young women we interviewed indicated that someone told her along the
way that she giggled too much. She said, “I stopped giggling.
It wasn’t cute. It wasn’t professional.”
There have been times where I felt comfortable giving this type of
advice to some people and other times when it was hard. Those are
little, secret things. Sometimes we need to do the hard thing, because
it will help the recipient, like telling someone they need to use
deodorant. Inadequate personal hygiene can ruin your career. This
may seem petty, but in reality, people will not want to be in the
room with you, people will not talk to you, they have a different
point of view about you. That simple thing to change, but if no one
ever gives you the needed advice, you may not know what about you
bothers others. That’s a very hard thing to go into someone’s
office, and to talk to them about their personal habits. But I know
that if you don’t, that’s a person that’s going
to go off the rails, and you’re going to lose a very talented
person. And, it’s all because no one was going to, I guess,
go against protocol. But, I have seen, particularly being a woman
and being African American, I have to say these things to some people,
because, quite candidly, if you are not part of the mainstream, your
difference will be magnified, so you need to take care of these things.
Sometimes I have felt that I have had to tell people things.
There was a person who I talked to about their personal habits. It’s
very interesting because one of their colleagues came to me, totally
independently, very positive. The comments before had been negative,
negative, negative about the person’s performance. The person
changed their way of dress. Now, comments about this individual are
positive, positive, positive. The only thing that changed was the
wardrobe. That’s one of those things that you don’t necessarily
hear when you go to training classes, and I wouldn’t necessarily
have talked about, but sometimes I have found that I need to talk
about those unwritten type of rules. Even saying, “Good morning”
to people when you come in the morning. Look people in the eye and
say, “Good morning.”
You want to be successful? There’s a secretary that you walk
past every day, you never acknowledge her, never say anything. Try
coming in and all you have to say is, “Good morning. How was
your weekend?” It will change your life. You will become the
star of the office.
Over time, I have found that it’s more those little things you
would think people would know, but they don’t. Then you realize
folks won’t tell them, and then they’ll hold it against
them.
Johnson:
It’s part of that being self-aware that you mentioned earlier,
too. The only other question I had, being from Lufkin [Texas] and
in that area, and of course when the Columbia [STS-107] accident happened,
being a part of the NASA family, I was just curious about if you traveled
down to East Texas and if you did anything during that time period,
in an official NASA capacity, or even as a former local community
person?
Thompson-King:
All remote. All of my activity was remote. We sent other people down.
The day that it happened, that Saturday morning, I had gotten up out
of bed, and like a lot of folks, I think I had the radio on, because
I knew the shuttle was going to land, but I turned the radio off,
and I had to be someplace that morning. Then my phone started ringing.
That’s when I found out. The caller said, “It’s
not landed.”
I said, “What do you mean, it’s not landed?”
It’s a friend of mine, she said, “It’s not landed.”
I turned on the TV, and I just sat there. She asked, “What’s
wrong?”
I said, “Something’s wrong, because it’s supposed
to be on the ground by now.” I knew then, something bad had
happened, I just didn’t know where or what. I guess I started
hearing that it had gone down someplace over Texas. I don’t
remember how I got that, if it was talking to NASA people or listening
to TV. But at some point I knew about where it might have gone down,
and I realized the area was my hometown.
I called my aunt, and she said, “Yeah, we heard this huge noise.”
She was described it, like thunder, roaring.
I said, “Do not go outside your house. Don’t touch anything,
don’t pick up anything. Don’t get a souvenir, nothing.”
I don’t need my family, collecting government-owned property—“Don’t
touch anything! Tell everybody. When you get on your party line, tell
everybody, don’t touch anything, don’t do anything, and
don’t go near where it may be. As much as you can, tell that
to everybody down there.”
I started calling my family members and just passing that message,
don’t touch anything, don’t do anything, call me if you
see anything, or whatever. Much of the debris landed more towards
Nacogdoches, which is 20 miles away, and then in the Sabine River
and Lake Nacogdoches. What I was trying to explain to NASA people
was that this area was forested, had many bodies of water and was
well-populated. People were so perplexed, because they asked, “How
do you know this?”
I said, “Your perception of Texas is that it all looks like
El Paso. This is East Texas. It’s the piney woods.” I
was describing it to them. “In certain parts of Texas, San Augustine,
Texas, you could walk from San Augustine into Louisiana. We’re
that close. There’s water there, and shuttle parts may be in
the water, because there are lakes, reservoirs, and rivers. There
are trees, woods. It’s not a desert where you’re just
going to see things from the air.” I was describing that to
people, because folks were trying to figure out what to do. So I made
a little contribution to the planning discussion about the legal support
to be provided.
“You’re going to have to approach this differently,”
I recommended, “and you are going to have to send people into
the area, and we’re definitely going to have to send some attorneys
to East Texas, so that we could respond more timely to the legal issues
that were likely to arise.”
I came to NASA Headquarters that Saturday. The speed camera on Kenilworth
Ave. was functioning that day. My daughters, who live in Texas now,
complain about the many speed cameras now in DC. In 2003, the one
DC speed camera on the highway that day caught me. I was trying to
get to work, and I got a ticket. A lot of us got tickets that day
from that speed camera. When we got here, Paul Pastorek, the General
Counsel at that time, was not here. He was at KSC with the NASA Administrator,
to greet the Columbia astronauts when they landed. Throughout the
day, Paul communicated with those of us who came to work about what
we should do. NASA had not had an accident since Challenger.
In some ways, in my opinion, NASA could be a little naïve. We
weren’t prepared to respond in a well-planned way to the public
attention and scrutiny that the Agency received. We were a little
better prepared for how to deal with the second one, but we really
weren’t, because we tended to think that the risk of another
accident had been reduced, because we’re being thoughtful and
careful in making launch decisions. We knew what the risks were, but
we still, I think, just weren’t ready to deal with the public
inquiry about how NASA made operational decisions and how we conducted
our accident investigations. But I think we had great leaders in place,
so the things that we had mapped out in a plan—we did have a
plan, but I don’t think it was fully updated and ready for what
we then faced with Columbia, so, there was still a lot of adjustments,
and things we had to really think through.
The world had changed since Challenger, because of social media. The
Internet. People were sharing information. We had cell phones. Everybody
had a cell phone. Everybody had cameras. So, that made Columbia really
different. Then, you had a whole new group of people, like me in leadership
positions, I was acting at that time. I was not the Associate General
Counsel. I was the Acting Associate General Counsel for Contracts.
As OGC developed and implemented its plan for providing legal support,
we took a practical approach for using our available agency resources
wisely. Having me travel to Lufkin, because I know the area, wasn’t
necessarily the best use of my skills. We had attorney at JSC. Those
were the attorneys that we sent to East Texas to provide on the ground
legal support. OGC was in constant communication with them about how
to support the different activities that were going on there, and
to provide counsel on a myriad of issues.
We also identified particular attorneys from other NASA Centers to
work specific issues, from authority to use government funds to acquire
certain supplies to reviewing statements NASA released to the media.
The Chief Counsel at Glenn Research Center became Counsel to the Columbia
Accident Investigation Board. So, we identified people to take on
specific tasks. Know your role. My job was to be the Acting Associate
General Counsel. I needed to continue to support the procurement activities
of other agency programs, while also providing guidance on issues
related to specific contract arrangements that were headed to support
the Shuttle recovery activities.
My other important responsibility was to address the legal questions
that arose about the performance of various shuttle contractors and
subcontractors. Was it something in the engine? Who is the problem?
Where is the problem? That meant sending other people to East Texas.
The attorneys who went to East Texas were our eyes and ears, they
helped to identify issues. Most of us were not NASA employees when
Challenger was lost, so legal issues arose that we had no experience
working and resolving. That lack of experience strengthened our resolve
to do our best work. A lot of it was not so much legal work, but counseling.
Helping people think through problems, how to address things, how
to get things done quickly.
It was a very busy time. But it was also interesting that because
of the leadership that we had in our General Counsel at that time,
we were united, and we looked to him for guidance. I have to say we
followed him. So, we weren’t getting people who would one-off.
He wanted, “Clear and consistent legal advice related to the
Columbia matters to come from all legal offices across the Agency,”
he told us. “Let’s make sure we coordinate all our efforts
and our advice.” I think we were very good about doing that
during that time.
My family would frequently report to me about activities going on
there. My cousin owned a restaurant in Lufkin where many NASA people
frequently dined. Many of my NASA colleagues would tell me they went
to my cousin’s restaurant. Lufkin was very proud that they had
facilities that could accommodate the folks who were coming into the
area, and that Lufkin could be a headquarters for the operation double
the entire population of Lufkin, Texas can fit into the football stadium
here in Washington on a Sunday, but Lufkin had the largest meeting
facility nearby, it had a convention center. That’s what was
used. Lufkin had restaurants. There’s a hospital there. Lufkin
had a lot of infrastructure and services that weren’t as plentiful
in Nacogdoches. That’s why it was selected. It’s also
on Highway 59, a straight path into Houston. The community was happy
to be helpful to the Agency. Not under those circumstances, but they
were happy that they could provide the needed resources. The Lufkinites
were very proud of their service, and I was very proud of the community
for doing that.
Johnson:
Thank you.
Wright:
Well, we know we could stay all day, but we can close for now.
Thompson-King:
Okay.
[End
of interview]