NASA Johnson Space Center
Oral History Project
Edited Oral History Transcript
Harold
Joseph McMann
Interviewed by Kevin Rusnak
Houston, Texas – 15 February 2002
Rusnak:
Today is February 15th, 2002. This interview with Joe McMann is being
conducted in the offices of the Signal Corporation in Houston, Texas,
for the Johnson Space Center Oral History Project. The interviewer
is Kevin Rusnak, assisted by Carol Butler and Sandra Johnson.
Once again, it’s a pleasure to have you here this afternoon.
McMann:
It’s good to be here.
Rusnak:
I’m glad you liked it enough last time to come back for us.
McMann:
Well, I didn’t know, maybe I talked you to your knees last time
and you wouldn’t have me again.
Rusnak:
No, it was truly our pleasure.
This time I was kind of going over some of the questions we’d
done last time, and I wanted to ask you a little bit about, just to
start out, the end of the Apollo Program and going into Skylab. Did
you have any interaction for the last several Apollo flights where
they had the command module pilot do EVAs [extravehicular activities]
outside the spacecraft on the way back? I didn’t know if you
had anything to do with the equipment for that.
McMann:
Just barely. They used an umbilical cord for that, and we were working
on the Skylab umbilical, so we used a version of that, sort of a simplified
version. The Skylab umbilical had oxygen supply and water cooling
lines, supply and return lines, and electrical and a tether. I think
they just used the tether and the oxygen line. So that was really
the only involvement with those EVAs that I had.
Rusnak:
The Skylab system you’re talking about, is that the astronaut
life support assembly [ALSA]?
McMann:
Yes. Yes, I was pretty heavily involved in that.
Rusnak:
Maybe you could run us through some of the development of that, coming
up with the requirements and all that.
McMann:
Oh, sure. This was the first time I ran across the fallacy of—it
goes by several names. The most recent might be “Build it and
they will come,” the idea that if I build the perfect system,
people will buy it.
We had been working on a self-contained backpack called the P-E-C-S,
the PECS, Portable Environmental Control System. We had been doing
this at the same time we were doing some of the Gemini work, and it
was meant to be a system that could operate like the Apollo backpack.
It was packaged better, smaller, get a four-hour system, and we were
using sodium chlorate chemical generation systems for the oxygen,
called a chlorate candle. This thing was ignited.
We had four candles, one in each corner of the backpack, and as they
essentially, quote, burned down—they weren’t really burning,
but it was decomposing—you got oxygen from that. Of course,
these things had indefinite storage. You could leave one of these
candles before you ignited it for years and it would still be good.
However, once you did start to ignite it, it was gone. You were faced
with that. Also it put off at a fixed rate, so you had to size it
for the highest rate.
Even with all that, it traded off competitively with high-pressure
gaseous storage, which is what we characteristically used, so we were
developing the system. It had a number of other things. It used the
water-cooling principle that we developed for Apollo, the liquid-cooling
garment.
Here comes Skylab along, and we said, “This is great. We’ll
supply this system to Skylab.” You can use it with an umbilical.
You can use it without an umbilical. You’ve got these four candles,
so you don’t have to burn them all. You burn them one at a time.
So, of course, it’s going to cost several million dollars to
bring it into flight-type status.
So we went to the powers-that-be over in the Skylab Program and said,
“We got this great system coming along. We’ve got it practically
developed,” which is what engineers will always tell you.
They said, “Well, this is great, but do we really need it?”
We said, “Well, but it’s got all this capability. It will
do your job and so much more.”
“But we don’t need it to do more.” So he said, “Well,
look. We’ve got this huge spacecraft environmental control system.
All we’ve got to do is go out to this Apollo Telescope Mount
and take these film canisters off and do that. That’s all we
have to do. We know what the track is. Why couldn’t we use the
capabilities of this spacecraft system and maybe just have, oh, some
sort of umbilical system? That would be fairly cheap.”
We said, “Well, you could do that, but, boy, this is so much
more technically elegant and all that.” So that was my first
lesson in the fact that the program is only going to pay for what
they need. They’re not going to pay for all this other stuff.
TFX was another example, the first joint Air Force-Navy fighter, the
swing wing. Well, it was going to do one thing for this guy and another
thing for this other guy. The trouble is, you have to carry extra
weight, you have to pay extra for these other capabilities that, while
they benefit the other guy, they don’t benefit you. So then
your question is I’m limited in budget, I’m limited in
time, why should I pay for something I don’t really need?
So that was the question that we faced, and I finally started to learn,
aha, these programs are so short-sighted, all they want to do is satisfy
their own needs. They don’t care about my beautiful technical
masterpiece here. So that system died an ignominious death.
We had some fun with it before it died, though. We wanted to demonstrate
this chlorate candle generation of oxygen. Now, it had some problems.
First of all, you’ve got to start this reaction going. To start
the reaction going, you need to have heat, to have heat, you need
an igniter. If you imagine a kitchen match, when you got this thing
that you strike it and you’ve got this head that starts burning,
it gets this other red part burning, and that finally starts the wood
on fire. Well, you can see if you’ve ever smelled a kitchen
match when you light it, all this stuff that comes off, it doesn’t
smell good like the old wood-burning. So you have all this other stuff.
Well, the same thing is true with this chlorate candle. When you light
it, you have this igniter, and in order to get this thing ignited,
you have these chemicals, which give off noxious gasses. Then you
may have to add some things to the candle to keep it going, to keep
the reaction going. Usually the thing they added was little iron pieces
in there. Well, you have iron in there, and you get some incomplete
combustion and all, you’re going to wind up with some CO [carbon
monoxide], you’re going to wind up with the other chemicals
they added, you end up with chlorine, so you have to purify all this
stuff coming off.
Well, it turned out we found that in zero-G and within the pretty
well insulated container that we had, we didn’t need to add
a lot of stuff to this to get it to go, to keep the reaction to be
self-sustaining. It’s an exothermic reaction anyway. It means
it gives off heat, and this thing was so well insulated, we kept most
of the heat, so we could take most of those things out, those reaction
enhancers, if you will. But to demonstrate it in 1-G in the open room,
you’d lose a lot of heat.
So anyway, we set up this big demonstration. Here’s Mr. Manager,
astronauts, all you people, we’re going to show you this tremendous
way of generating oxygen. We made the cardinal mistake of not having
a dry run first to do this. Anyway, we fired this thing up, and I
mean the room emptied within about is fifteen seconds. The smoke was
so thick you could hardly breathe, and the thought was, “This
is your breathing oxygen?” So if we hadn’t killed the
system with it being overweight and overcost and too complicated for
the Skylab job, that one demo would have killed it for us. So that’s,
again, some of my dumb tests that I’ve run in my career.
Rusnak:
How similar is that system to what they used on the Mir, if you’re
familiar with that, where they had the oxygen candles?
McMann:
Let’s see. We used potassium chlorate. I think those are chlorate
candles. They’ve come a long way. They use these in aircraft.
Some aircraft emergency oxygen systems are a chlorate candle also.
Well, this demo candle that we made was really dumb. Hindsight, we
should have put it inside a canister and had some sort of a filtration
bed in it, but we wanted to show people. Because when you get through
with one of these things after it burns, you have an 800-degree piece
of salt. You have sodium chloride left. So that system died.
So we went with a real simple system we called a PCU, a Pressure Control
Unit, that mounted on the astronaut’s belly and was fed by an
umbilical from the Skylab system. We had cooling water that came in
and out and oxygen supply and electrical power. Then we had a thirty-minute
emergency pack on his leg. That was the system they used real successfully
not only during the normal missions during Skylab, but also during
Skylab emergency to do the EVAs which essentially resuscitated the
station, the Skylab Space Station.
Did I talk about the Skylab Source Board activities out at Ellington
at our last time?
Rusnak:
No. Not for Skylab.
McMann:
I talked about the file cabinet that I couldn’t open.
Rusnak:
You talked about the file cabinet.
McMann:
Yes, that was it.
Rusnak:
You talked about the trains.
McMann:
Yes, the train chart, okay. I just wanted to make sure I covered that.
Rusnak:
Was that for Skylab or for Space Shuttle?
McMann:
That was early first Shuttle. That’s right. That was Shuttle
stuff. I’m getting them confused. Yes, it was the early Shuttle
days.
Skylab, I worked with a guy named Travis Brown. Have you had Travis
in here?
Rusnak:
No.
McMann:
Oh, you’ve got to get [James] Travis Brown. He works for Wyle
Labs. His number is 281-212-1274.
Now, Travis was a guy—he was assigned to me in the Gemini Program
right as things just really started to get hot. Travis came from the
world of advanced studies, sort of a relaxed blue sky. He was working
on Mars environmental control systems. He was yanked from that nice,
secure, laid-back world and thrown into my world at the time, which
was just cranking up. He was sent to [McDonnell Aircraft Corp.] St.
Louis [Missouri]. We were doing checkouts of our Gemini chestpack
that we used after Ed [Edward H.] White’s pack and sent to do
checkout of that. I mean, you talk about culture shock, climate shock,
everything. We sent him there.
Travis, when he got nervous, he started eating. We both liked this
type of candy bar, Butternut candy bars, and Travis, they used to
be able to find Travis, watch it, just follow the trail of candy wrappers
to wherever he was. But he was married at the time, had small children.
I was single, and I couldn’t understand why all these married
guys were so loathe to go out on travel, because—I found out
later why, after I got married and had kids: disasters wait to happen
until you go on travel.
One time I went, it was on a Sunday, I called home to see how things
were going. The hot water heater had broken. My wife didn’t
know how to shut it off. I said, “The valve on top, shut off
the valve.” She said, “What’s a valve?”
So another time a dog bit my youngest daughter. I mean, so now later
on, I understood why these guys hated to go off on travel. For one
thing, their wives were left with the kids. Their wives considered
this is vacation. “You’re getting a vacation. I’m
stuck here with the kids.”
So, yes, we had a number of guys. A guy name Marshall [W.] Horton,
if you haven’t talked to Marshall Horton, he works for Boeing.
He’s another one, another one to get. He’s right over
across from my building, right over on the Boeing Building on the
lake over there.
Rusnak:
What did he do?
McMann:
Well, Marshall came to me right in the early part of the Gemini Program.
I think he came from MOD [Mission Operations Directorate]. He was
from a little town in Texas, Mineola, Texas. Marshall was really quiet
when he first came to work for me. We couldn’t figure out much
about him. He was very competent, very quiet. Didn’t realize
he had a sense a humor until one morning we were sitting there talking,
it was in winter in Houston, which was kind of unusual, and this little
girl from down the hall came down, was talking to the secretary whose
desk was right near Marshall’s. He was there with his head down,
working. So the girl says, “Boy, it seemed cold this morning.”
Louise, my secretary, said, “Yes, I think it was pretty cold.”
This girl said, “Well, my mama said it was thirty-four degrees
on her front porch.”
Then all at once Marshall perks up and says, “Yes, but her front
porch is in Duluth, Minnesota.” Just came out with stuff like
that. Then we realized Marshall was one of the guys. He is another
one that got sent to St. Louis to work also.
Then there was Norm [R. Norman] Prince. Norm, he left us and he went
to Breckenridge [Colorado]. Now, Norm—these people all had their
individual characteristics. Norm—I don’t know how to even
describe him. There was never a person like him. Norm was one of these
people that if you put a wall in front of you or me, we would study,
now, what is the best way to get around that wall? I’ll try
and go around it, maybe I can tunnel under it, maybe climb over it.
Norm, without hesitation, would go through it.
I told about Norm’s car, didn’t I, about the time—he
had a ‘52 Olds. He used to stomp the beer cans through the floor.
That was Norm.
A bunch of us decided to be test subjects, and to keep in shape, we’d
go out and run every day and we’d do a few exercises. We did
a few sit-ups and all that, but Norm, he had sets. He’d do sets
of exercises. Before we’d go out on the floor, he’d get
down on that tile floor in the suiting room there—there was
a restroom with some showers and then some lockers and just a tile
floor, really small tiles, kind of really rough. Norm would get down
there and do his sit-ups, about three sets of fifty sit-ups before
we’d go out and run. Well, I guess the floor must have gotten
a little slick when they were wet, because one day we came in and
they had put down patches of—the only thing I could say it was
like sandpaper, but really, really rough so you wouldn’t slip.
Well, they happened to lay one of those patches right down in the
spot where Norm did his sit-ups. Well, you or I would move to a different
spot. But that was Norm’s spot, so he’d lay down there
and do his sit-ups, and his back was right on the sandpaper. When
he got up, his back was bloody from doing it, but that was just Norm.
You didn’t mess with him.
We were in there suiting-up one day. He stripped down, and I noticed
his hip and all down his leg was black. I said, “Norm, what
the hell happened?”
He said, “Oh.” Well, he was a water-skier. Norm was a
skier. His daughter was out pulling him in the boat. He was trying
a new ski, new set of skis, and something went wrong, and one leg
got pulled out, almost out of the socket. So he was out on the water.
I said, “What happened?”
He said, “Well, I threw my leg out.”
I said, “Well, what did you do?”
He said, “Well, I got back. My daughter pulled me in again.”
I said, “Boy, what did the doctor say?”
He said, “Well, I didn’t go to the doctor.”
I said, “Well, what did you do?”
He said, “Well, after it stopped hurting, I went skiing again.”
I told you about the liquid nitrogen phone booth that we had the problem?
Rusnak:
Yes.
McMann:
Norm was the subject in that. Norm was the guy in the chamber when
that happened.
Rusnak:
Did he take that same sort of approach to his work?
McMann:
Oh, yes, everything. Norm would build up a head of steam. We’d
have to get something done, so Norm, if it took a memorandum and a
purchase request and all that, Norm would—usually what you’d
do, what you or I would do is we had to take this to the boss. We’d
kind of maybe put a rough draft together of the memo I wanted to say,
because in those days the secretaries did all the typing. You did
not want to go back to a secretary with her final after she had made
all the file copies and everything, got it just perfect and say, “Well,
he didn’t like this. We’ll have to scratch this out,”
especially if you scratched on the original. So the prudent thing
to do was to always take the stuff in in rough draft form and get
your boss to say, “Yes, I don’t like this. Change this
word. Do that.” Then you go back, and you get a typed final,
and when he sees it, he signs it.
Not Norm. Norm would go for the final right off. He’d have the
purchase request done, all the copies, the memo, all his copies, any
attachments, and bring it in to you. Then if you tried to make a change,
he’d try and argue you out of it. I mean, he just could not
let it go, could not let it go. But that’s just the kind of
guy Norm was.
I learned secretaries would have to be treated with the utmost care.
In those days they determined how well the office ran. It wasn’t
how good the engineers’ work was or how brilliant the leadership.
It was were you going to be able to get that memo out or not.
Louise [Y. Perdue], my secretary back in those Gemini days, one day
I must have done something, I don’t know what it was, but I
did something wrong, because Louise came to my office door and then
laid a document on my desk from about eight feet. Whap! I said, “Louise?
What’s wrong?”
Of course, she gave the classic female response, “Not a thing.”
It took about three days to finally pry it out of her what I’d
done. But I mean, that’s how you learn.
So that’s how the office ran in the old days. We didn’t
have computers to make your charts. Your work could sit there a week.
If you had managed to antagonize her, your work always found its way
to the bottom of the stack somehow. There was always something more
important. So you learned you cultivate the secretaries. In fact,
your boss’ boss’ secretary was a good idea to cultivate
if you ever wanted to see him.
But actions and all that were very, very crucial. We had the dreaded
blue sheet. We had a letter that needed an action done, it came on
a blue sheet, and had a date on it, a suspense date. So these blue
sheets were logged. If that suspense date came due and it wasn’t
down there, then the call went out from the division office.
So one day one of my old bosses had gotten a blue sheet, and it came
due. He realized it was due and he hadn’t done anything on it
yet. So he took it, and he went down the row of offices, and he found
this guy’s office, Bob [Robert L.] Spann. Bob was a great guy.
Maybe you’ve even had him talk. He’s been around forever
also. But he had a habit of really never going through his in-basket.
It was always about eighteen to twenty-four inches tall. So Harley
[L. Stutesman], my boss, went in, lifted up about eight inches of
that stack, and stuck that blue sheet in there and then put it down,
went back to his office, and then the division came down and said,
“Harley, we have to have that blue sheet. It’s No. 14.
It was due yesterday.”
He said, “By God, you’re right. Let’s find it.”
So he said, “Come on.” He got his staff together. “We’re
going to find that blue sheet,” went from office to office looking
for it, came to Bob Spann’s office. Bob was in there at this
time. He said, “Bob, have you seen blue sheet No. 14?”
Bob said, “No, I haven’t seen it.”
“You don’t mind if we look for it?”
He said, “No. I’m sure I haven’t gotten it.”
So guess what? Harley found it. Harley said, “It’s in
his basket.” [Laughs]
You had to be devious.
Rusnak:
Yes, we certainly don’t pick up on those subtleties just reading
the documents.
McMann:
Oh, yes. That’s right. There was always ways. Well, let’s
see, what else were we—see, you have to watch these tangents
you get off on. We were talking a little bit of Skylab…
Rusnak:
Speaking of representing the division, your department, do you have
any of these similar sorts of memories about meeting with any of the
people from Headquarters, anything like that?
McMann:
Yes, we used to meet with some. Well, let’s see. I remember
going up to the Manned Space Flight Experiments Board, MSFEB. That’s
when we were trying to get the maneuvering unit experiment done. I
think we talked about the M-508 last time and some guy’s daughter
finally got it on, trying to get those experiments on. I remember
going up and making presentations on my system, on the Gemini chestpack.
I went up there, and [George E. Mueller], I think, was Associate Administrator
for something. I was up there. We’d had to change the configuration
of the chestpack and added a heater to it. We talked about that before,
when the guy tried to open his face plate at that altitude. Well,
that ended up having us put a heater on that piece to keep ice from
building up in it.
So I had to go up and explain that. I’m a chemical engineer
and not really much of those, even, but electrical stuff, I have about
half an inch deep on, but I figure, dumb as I am, I’m the smartest
guy in the room as far as electrical stuff goes. So I go up there,
and I’ll amaze them a little bit with this detail schematic.
So I got my board charts that tell about this problem that we had,
and we’re going to add this heater to the ejector, and I could
have just quit there, and it would have been fine. But, no, I had
to show off a little bit. Here’s the schematic, and I threw
this thing up, and even with this chestpack, which wasn’t really
a complicated device, anything at all with electronics or electromechanical
devices in it, gives you a hell of a complicated schematic. So I threw
it up there, and I pointed out the area where we added.
All at once, [Mueller], he was a double-E [electrical engineer]—I
didn’t realize that—man, it was like I gave him a drink
or something. Oh, man, he perked up. “Oh, yeah. Where’s
the ground go over there?” He starts asking me these questions.
Well, luckily I was able to fake my way through it, but, oh, man,
he was amazed. I thought, never again. Never again. Never put all
you know on the chart, because then you aren’t even one question
deep.
Other times, I remember the elevators in the Headquarters buildings
were always slow, always slow, so you ended up taking the stairs.
So I remember being up there with a guy from Orbiter Project, Gary
[A.] Coultas. Gary Coltas was about six-two, and about five-two of
that was legs. He had the longest legs anybody ever saw. A lot of
people go up the stairs two at a time. I do it. Maybe you do it. You
come down one at a time, of course. Gary goes up the stairs three
at a time and down two at a time. Now, if you want to do something
sporty, try coming down the stairs, briefcase in your arm and all
that, maybe a coat in the other arm, not holding on, two steps at
a time. That’s adventure.
Oh, making presentations at Headquarters, that was always fun. In
those days you had the room where you were going to give it. You didn’t
project from the front; you projected from the back. So the guy was
running the slides was in the back, so you had to give him a slide
map. Here’s the slide order and all that. We were going up there
one time. We’d had the fire on our system. Let’s see,
was it after the fire? It was either after the fire or STS-5 when
we had two units that didn’t work.
Anyway, we had to make this presentation on the system and how we
had fixed things, so we had all these slides. The guy in the back
can hear the speaker if the com is working well. He can’t hear
usually anybody else. The NASA Administrator then was [James M.] Beggs,
who was never known for being a glad-hander and a jolly soul anyway.
He was late for the meeting, so we were in there talking. I think
it was after the fire that we had in 1980.
So we have all these slides, and I’m not giving the pitch; I’m
sitting there. I’m technical support. So the guy that’s
giving the pitch is going along, and he’s talking, and then
all at once somebody says, “Well, wait a minute. Your slide
two or three before that talked about such-and-such. Get that slide.”
Anyway, he ended up, the poor guy in the back room was getting confused
about which slide, so the wrong slides were coming up, and room was
getting antsy, and then Beggs showed up right in the middle of this.
He’s mad anyway for some reason. He’s coming from something
else. He’d rather not be here. Then he realizes what it is,
and he gets madder than ever, because here we are the people that
had this system that burned. And he starts going after us.
I go back there and try and straighten the guy out with the slides.
We never get the slides straightened out. My division chief at the
time tries to stand up, and he started getting questioned about essentially
how could he let that happen, so he tried to blame it on a guy that
came before him, “Didn’t happen on my watch,” not
realizing that the sons inherit the sins of the fathers. It’s
yours, baby. So it was a brutal time. It was a massacre. That’s
why you have drinks on the plane when you leave. It was terrible.
Well, there’s a saying about Building One [at the Johnson Space
Center], I mean, dealing with management is never fun. “Nothing
good happens above the sixth floor and damn little there,” what
they say about Building One here.
Rusnak:
Well, at least in front of Headquarters you didn’t have another
“great exposure,” right?
McMann:
Not a great exposure. No, I didn’t manage to do that.
Those were usually brutal budget-type battles. I did have a couple
of successes up there. We sold in the Shuttle Program essentially
one of the greatest pitches I ever made in my life. We wanted 15.4
million bucks, I remember, and we got it. Who was it? I can’t
remember who the astronaut was that was heading up. He was Associate
Administrator. I’ll think of it in a minute. I had a sharpshooter
in the back of the room and managed to silence him, too, and got all
the money.
We got out of there, went to the airport. Planes were being canceled.
I think we were at Washington National. The last plane was going to
be out at ten o’clock, and we finally called up the travel agents
and had them get us first-class tickets. We had to get back. So we
managed to get first-class tickets. So I remember the lines of people.
I mean, the airport was crowded with people. There was people dying
in the aisles. I mean, there were kids running this way and that.
People slaughtering and roasting goats. I mean, it was just total
chaos, people trying to get out of there before the storms hit and
trouble in other parts of the country.
So they had the lines, and they had you stand back to leave an aisle
in front of all the ticket counters. Then we had this one place that
was the first class. Of course, this was all coach and business was
all just lines a quarter-mile long. First class were no lines. So
Sid and I, the guy I was with, we’re coming towards the counter,
heading right for that first class. The woman behind the counter sees
us coming, “This is first class. Coach is over here. Behind
the line.”
We keep coming towards her, keep coming towards her. “First
class. This is first class only.”
We kept coming. I went up there and said, “First-class reservations
for Schmidt [phonetic] and McMann.” It was great. Got on the
plane, I had two drinks before we left the ground. We were the last
plane out that night. So that was it. That was absolutely the peak
of my Headquarters experience.
Rusnak:
Do you even remember what the $15.4 million was for?
McMann:
Yes. It was buying extra suits, buying extra space suits. What we
were doing was making a case for reality, which is something that’s
hard to do. We had this case where supposedly we were only going to
fit a limited number of crewman, twenty crewmen, the so-called cadre.
We were going to have an EVA cadre of crewmen, twenty people.
Rusnak:
This is Shuttle Program?
McMann:
Yes. We can change two of them a year. Well, that was limiting the
number of crewman. So they bought off on it. The trouble is, the twenty
floated. It was twenty, but it was a different twenty. So that meant
the number of suits we had weren’t necessarily able to fit all
these different sizes. You had to buy a bunch of sized components.
So finally we got them to admit, let’s go with a probabilistic
thing. You’ve got this many people that are large and this many
that are extra large and this many are medium and this many are small,
let’s figure out a probability of these guys being stacked on
missions back to back that we’d have to have so many of this
certain size. So we came up a probabilistic determination and said
we need this many more things, and, I mean, they actually bought it.
So that was great. It was one of the high points of my career.
Rusnak:
It’s good that that one was successful.
McMann:
Yes, because there’s been a lot of others that weren’t.
Rusnak:
Can you recall any of these that were, as you described them, brutal
budget battles that you ended up losing?
McMann:
Well, let’s see. In ‘91 I was looking at what the Space
Station assembly sequence was going to look like. It was old Space
Station Freedom. You remember Space Station Freedom. This was before
I knew how to use a computer chart, so I decided, okay, I made what
I called the Dead Sea scrolls. I had this long thing. Along the bottom
I had time, and I had the missions spiked out along here, how long
the missions would last, and then how long it would take to ready
a system, a ship set of a couple of units to go up, stay up there,
come back, get processed, and be able to use it again. So you had
a certain turnaround time. So you’d figure out how many sets
of hardware do I have to have in flow to satisfy this mission model.
It turned out we needed about six more than we had. By the time this
mission model would get busy, we needed about six more units. So I
tried to sell that to Headquarters, and they said, “Well, we’ll
give you two, and maybe we’ll take options on the other four.”
Well, okay. So we got two and then they never did come through with
the options. This was back in ‘91. Then Freedom went down the
tubes. Turns out they’ve now bought those other units, so I
was proved right, probably for the wrong reason. But that was totally
unsuccessful, and of course we’ve done a lot of suffering because
we’ve been short of hardware ever since. I tried to find those
Dead Sea scrolls a while back, but when I left NASA, some of that
stuff got pitched out.
Rusnak:
In thinking about the Station program and the hardware, were you at
all involved in the suit selection for the Space Station where they’re
considering, well, do we use like an 8 psi suit?
McMann:
Oh, yes, definitely. There’s a lot of that. When the Station
first started to be formulated, see, you always have two schools of
thought. One says, “Let’s use what we have and upgrade
it if we have to,” and the other school says, “No, no,
no. This is limited. Let’s build a new one. Let’s get
a new one that’s better.” That carried a lot of momentum
for a while because we had a lot of requirements that came out of
the woodwork. I don’t know whether we talked about this some
before or not.
The system for Station was going to need to be nonventing. You couldn’t
have water vapor coming out of it like we have with our sublimator,
because you’re going to contaminate all these sensitive instruments
that all these scientists are going to be putting up there. You needed
to have your hands free, so you needed to have automatic control,
voice-actuated controls. You couldn’t be just adjusting controls
all the time; you needed to have your hands free. You needed to have
all these other things that said our current system just wasn’t
going to hack it.
So then they started to look at the bill for a new one, and I think
we talked some more the last time about our current system and, yes,
it would do certain things and it would do more, only we hadn’t
proved it. So then we said, “Well, let’s go prove it.”
So at several times during the program, in fact, when I was going
to buy these other six units, other contractors were interested in
getting and said, “Hey, let us bid on these.”
I said, “But we’re not building new units; we’re
building more of the same. You can’t build more of the same
because you didn’t build the first ones.”
They said, “Well, you guys are just going to keep using that
suit forever.” As long as it’s good enough, you do keep
trying to use it. At some point you need to come up with a new one,
and we keep extending the life of this one, and people not wanting
to foot the front-end costs of a new development, because—I
think we talked about this last time—if you’re going to
put something in play midstream like this, you’ve got to keep
your current one going. You bring up your other one. At some point
you start phasing the other one out, but at some point you don’t
know what that point is, so in this interim time you’re paying
to keep your current system going, you’re paying to put the
new system in. So can you afford all that for what you get out of
that? What do you stand to gain?
So with the Station Program, they get very critical about that. “What’s
in it for me? If I can use this system to build the Station and maintain
it, why do I need another one, unless you’re going to show me
some phenomenal decrease in operating costs that would pay off the
development costs and risk and all the double billing that I’m
going to have to do until I get it in place,” and if the Station
is only going to last ten years or so, you’d be hard pressed
to pay all that off, especially to pay a lot of up-front money. You
pay real money to save what I call viewgraph money. So it becomes
a very hard sell unless you just can’t do it with the current
system.
Rusnak:
What were some of the tradeoffs to stick with the current system?
McMann:
Well, it turned out when we started trying to chase down some of these
guys with their requirements, they couldn’t be found. Turns
out we don’t have a lot of sensitive instruments that can’t
take water vapor. This was all somebody’s dreams of, yes, maybe
someday we’ll put these things up there and people took that—we
coined a term in Skylab, it was called “desirement.” Wasn’t
quite a requirement. Stronger than desire, weaker than a requirement,
so it was a desirement. If you could get it without paying a lot,
you’d get it. If it started to cost you something, you wouldn’t
take it.
Well, these things went from desires to desirements to requirements
without any justification. So when it came time for a guy to put up
or shut up, it was gone. It wasn’t even a desire anymore. But
that’s what happens in the world of real hard-nosed project
office work. Only the things that you really have to have survive.
That’s why you have to be smart. Like I said before, if you
know or you’re pretty certain that they’re probably going
to use my system outside its specified envelope, then I’ve got
to sneak in this margin where they can’t find it or they’ll
take it out.
Rusnak:
Certainly a good example of the importance of margin like you were
describing last time.
Do you think there would have been any distinct advantages or that
there were actually distinct advantages to using one of the hard suits,
either from JSC or from Ames [Research Center, Moffet Field, California]?
McMann:
I think for this mission, for the Shuttle mission, for the Space Station
mission, no. The weight, they’re a lot heavier. I’m not
sure that the development risk and the development cost traded against
what we already had. What we had would do the job. They also found
out some things about the hard suits. You have pressure-point problems.
You have more pressure-point problems than you do with these so-called
soft suits, even though they get pretty hard when they’re pressurized.
Still, if you’ve done hard suits, it’s different.
The hard suits, with the bearings and all, none of your motions in
a suit are natural anyway. These are a little farther removed from
being natural. You have to kind of program your movements a little
bit. I think it’s just matter of training, but it is different.
The more and more experience you get, particularly use experience
with a type of suit, with a pressure level and all that, the more
risk you take in trying to change it.
We went through an exercise back in ‘96 in looking at going
to a higher pressure for the current suit and just doing some testing
to see if our safety margins could be increased and seeing how much
mobility would be decreased and what changes we’d have to make
to keep it safe and then make it functional. We did the tradeoff,
and the camp out and the current protocols we’re using on station,
they’ve worked the time lines in pretty well on those, and it
turned out that there wasn’t a cost saving. You couldn’t
really justify from a cost saving.
Plus the thing that really worried me was what am I giving up by going
to a higher pressure that I don’t know I’m giving up.
I’ve got all these years and years and years of experience at
this pressure level with this hardware. I want this hardware to last
a long time. Now I’m going to be cutting into that margin. If
I test and prove it, still I’m definitely cutting into the margin
that I have. Am I cutting it somewhere too far that I’m not
smart enough to see now and I’m only going to find out later
I should have been smarter? So we managed to stop that. Beside, it
would have taken hardware out of service while you’re modifying
it. We were already short on hardware. It was just a lot of reasons
that didn’t really seem to make sense for us.
We had some hardware developed, like some of the gloves we’re
using now were developed for use at 8 psi, the Phase Six glove we’re
using, and it stands to reason if they’re good at 8 psi, they
ought to be great at 4, which turned out to be true, although we rushed
into that program a little bit fast, also.
Rusnak:
But it always seems that the gloves are one of the critical factors
in terms of flexibility, maneuverability.
McMann:
Oh, yes. Well, why do you put a person out there? You put them out
there for his or her eyes, their brain, and their hands. I mean, that’s
really all you put a person out there for. They have the ability to
do what the eyes see and the brain tells them. So it turns out to
be a very critical thing.
One of the errors I think we’ve made in gloves, made it several
times—and I think we may have talked about this before—was
having a problem and when we fix that problem, we make a couple other
changes that end up causing us other problems. You’re dealing
with things that you have very little tolerance for error on. If you’ve
got it right, then any changes you make stand more of a chance of
being wrong than they do of being right.
People’s hands vary tremendously, and the thing that doesn’t
vary, though, as the hand shrinks in size, you shrink the glove in
size, but things like seams don’t shrink in size. So from a
percentage standpoint, the smaller your finger is, the larger and
larger percentage of the available easement or clearance you have
for seams and things like that is taken up. So you get somebody with
a very, very small hand, the little finger, for example, is almost
useless. Then you almost get into an argument for some sort of a mitten-type
thing.
There have been several looks or explorations at things like mittens.
Maybe you have three fingers, these two. Even for the suits, why do
you need legs? Why not just have a tube? Then it turns out, though,
the legs are pretty useful. On [STS] 61-B, one of shorter crew persons
had trouble reaching, so he developed a technique for taking one of
his feet out of the foot restraints and kicking up, being able to
go over and reach. So being able to do that was really a help. Turned
out he put a whole new certification requirement on our boot. We had
never certified our boot to take loads in that direction.
What you really want, you want your hardware to always stay ahead
of the person. You want the person to tire out or quit before your
hardware does. We found out when James [D. A.] van Hoften grabbed
at the satellite and stopped it from spinning or slowed it down, he
felt the pull all the way through down to his foot restraints, and
we thought, “Uh-oh. Are we overtaxing the restraint?”
Turns out a person could hold on—we did some tests with bars
being pulled away and letting a person hold on as long as they could—some
of these persons could hold on and essentially not necessarily break
our restraints, but exceed our safety factors. So we had to strengthen
up the restraints.
Now, we decided we wouldn’t try and stop satellites again, but
it gave us a whole new insight into what are the performance envelope
limits that you ought to be looking at? People can do a lot more than
you really think, and you want your hardware to last longer than they
do.
Rusnak:
Yes, I’ve heard some interesting stories about astronauts either
during testing or during operations really putting suits through their
paces in a way that weren’t really anticipated. I think John
[W.] Young was famous for this in the Apollo Program.
McMann:
Oh, yes. Well, I remember getting ready for Shuttle, John Young getting
ready for Shuttle. One of the exercises he had to go through—at
that time at one point we would do prebreathe on a mask and then you’d
essentially hold your breath and go through the suit and get into
it and put the helmet on and purge it and then start breathing again
once you had oxygen in there. But to get yourself to that point of
denitrogenation, you’d stay in this mask for a while. Well,
this mask was oro-nasal, and you or I would get it snug to where you
had a nice seal. This was a four-hour prebreathe, or I guess it was
a two-hour. He was supposed to spend two hours. They took him over
to the medical ops to do a test, see how fast he’d denitrogenate.
He put that mask on and honked it down to where it almost cut into
the bridge of his nose, and somebody told him, “John, you don’t
have to have it that tight. That must hurt.”
You could hear him say, “That’s what they pay me for.”
But, I mean, of course his nitrogen went fast. He had no leakage at
all. But he was always, “Hey, that’s what they pay me
for. It’s not supposed to be easy.” The last of the breed.
Rusnak:
That makes me think about those first few Shuttle missions where even
though they had two crew members, they were still training for EVA
in case they had to close the payload bay doors.
McMann:
Close the payload bay doors, yes.
Rusnak:
What can you tell you tell me about that period?
McMann:
Well, that was the OFT, the Orbital Flight Test portion, and, of course,
well, things were very iffy. I remember shipping the space suits for
the first mission. I mean, here we’d been doing all this processing.
We had the suits down. We’d done the checkout. We’d done
altitude chamber tests with the crew. All we had to do is pack them
up and ship. I still remember the Quality Assurance Office, the day
we were supposed to ship, all the discrepancy records and test preparation
sheets that hadn’t been closed out, I remember at one point
just standing back from it. The room was maybe one and a half times
the size of this one, filled with screaming humanity, waving paper,
arguing. There were almost fights breaking out trying to get stuff
closed out, because we had a deadline. We had to ship this stuff.
This was the first time we had ever shipped. I remember just standing
back from it saying, “We’ll never make it. We can’t
do it.” But we did. So those were hectic days.
I had a number of other systems, ESVS, Escape Suit Ventilation System.
That was a system consisting of a couple of fans that pumped cabin
air through the suits, through the launch escape suits that the guys
wore in case they had to eject, and they needed ventilation. So they
stayed suited, not in the space suits, but in other suits, and my
office provided those things. In fact, there were some old Skylab
fans that we used. We had ACOS, ALT Carry-on Oxygen System. That was
for the very first flights, the Approach and Landing Test [ALT], when
they were essentially unpowered drops. We had a carry-on oxygen system,
and we used some Skylab hardware for that, too, oxygen bottles.
Rusnak:
There were some other Shuttle things that you were involved with;
for instance, the rescue system.
McMann:
Oh, the PRS [Personal Rescue System]. Yes, that was a beautifully
well-thought-out project. The idea was, hey, what if we have an Orbiter
up there with seven people on it and it’s disabled? How are
we going to go up and get these people out? So we raced off and came
up with this concept, and there were various ones. One of them looked
like a sarcophagus with arms, if you could imagine that. The little
head, you could see the person’s head, and he had his arms,
and the rest of it was like a tube. We had various shapes.
Then we came up with a ball. First it was thirty-nine inches, and
then I think we shrunk it to thirty-six-inch ball. We were going to
use this portable oxygen system in it. Everybody had a portable oxygen
system onboard. They’d get in there and it would keep them going
for forty-five minutes. That was enough time to have the two people
in suits string them together like a string of beads and carry them
over to this other Orbiter that was going to magically appear and
going to take them in.
So we went cranking away on the PRE, Personal Rescue Enclosure. We
got it built. Had a zipper in it, a little window. We got Bob [Robert
F.] Thompson over. He was early head of the Shuttle, early Shuttle.
So he was a good-sized guy, but it turned out it was kind of amazing.
Thirty-six-inch sphere, you get it in, I mean, I got in it. Your back’s
against the wall, so it doesn’t look like it’s that small,
because all the walls are curving away from you. I thought, “Gee,
if I had a light and a book in here, it would be all right.”
So we put Bob Thompson in there. So as they put him in, he got in
there, and all at once he wanted out right now. He said his foot was
cramped. Maybe. He was claustrophobic. Anyway, they got him out, and
as they raced to get him out, his head was balder than mine, and they
took a hunk of hide off the top of his head with that zipper when
it came over the top.
So anyway, we had the PRE with the portable oxygen system and all.
Altogether the thing was called PRS, Personal Rescue System. Then
they started looking at, okay, let’s see, we need a rescue kit
for this Orbiter. We have to haul these guys in. So keep this down
at the Cape. Let’s see. We’ll need a crew that knows how
to do this, so we’ll have to have some crewman trained to do
this rescue mission. Now we’ve got an Orbiter down there we’re
going to have to launch up to save this other Orbiter.
So how long would it take? So they looked at, well, what’s the
worst case? Worst case is we’ve got this Orbiter in the VAB
[Vehicle Assembly Building] and we just put a Spacelab in it. How
long would it take to take the Spacelab out, get the Orbiter, put
the kit in, get it over, and launch it? Want to guess how long it
was? Just a tad over a year. So that’s why we don’t have
a PRS. [Laughs]
Rusnak:
Yes, that would make it a little difficult to rescue somebody a year
later. Although I heard a story that one of these surviving rescue
spheres is used over in the Astronaut Office for the AsCans [Astronaut
Candidates] to test their claustrophobia.
McMann:
Claustrophobic. Yes. It worked on Bob Thompson. [Laughs] Yes. That
doesn’t shock me at all.
Rusnak:
We had Bob Thompson in here, but he didn’t mention this experience.
McMann:
Well, I’m going to give him the benefit of the doubt and say
his foot did cramp up.
Rusnak:
Well, if we see him again, I’ll ask him about it.
McMann:
Yes. How did he like his time in the personal rescue sphere?
Rusnak:
As you’re developing this for Shuttle, there’s other things
going on with the EMU [extravehicular mobility unit] that there’s
a lot of problems before you get to the first flight, some of which
you’ve alluded to. I was wondering if you could maybe illuminate
some of your experience there trying to get this space suit ready
for these first few flights, I mean, what some of the critical issues
were. I think it was even subjected to a review by the Inspector General
and these sorts of things because of ballooning costs and all that.
McMann:
Yes. We had, early in the program, I think ten major replans. A replan,
simply stated, means, gee, we don’t have the money we thought
we were going to have. We’re going have to stretch it out a
little bit. Anytime you have that, you lose momentum. It ends up costing
more. Things that take longer, cost more, first rule. I mean, there’s
just no other way to avoid it.
Why? Well, people think of things to do and all that. The problems
we had, the technical problems we had, they started pretty early.
The hard upper torso [HUT], putting in the pivots in that because
[F.] Story Musgrave couldn’t get through it. He was our key
astronaut. He couldn’t don the doggone thing because his elbows
couldn’t get close enough together. He couldn’t do what
I’m doing. He couldn’t get that close. So we ended up
putting gimbals and bellows on that suit to allow you to get in and
then be able to operate. So that was a significant technical challenge
to get that done, which we did.
But those things remained a key worry point because you had these
pivots buried in that fiberglass, and we had cases of the pivots loosening
up after a while. If they ever blew out, you’d blow the bellows,
and you’d be dead. So we got some early warnings of that potentially
happening in our WETF, in the old Weightless Environment Test Facility,
in the water, because water accelerates the process. So we ended up
getting back to that earlier-type configuration with things just oriented
a little bit different, the opening just a little bit different shape,
and the orientation. Even Story Musgrave could get back in it.
So the lesson was that we jumped too soon at a complex design early
on. But looking back, the schedule pressure was on. We felt we needed
to do something dramatic, and this was certainly a dramatic change,
yet if we’d have waited, later on we could have done it, made
much less change and not operated with that potential problem for
so long. Now we’ve gotten rid of all those.
Some of the other things, we couldn’t buy a test. I remember
we couldn’t buy a test success. We’d get over into one
of the chambers and the lithium hydroxide cartridge would break through.
We’d be getting high CO2. The sublimator would clog up. The
water-pressure regulator would start cycling. The battery would crap
out early. I mean, we couldn’t hardly buy a test success.
Part of it was doing to the real lack of development that we did.
We went in early to the program, and we tried to say, “Hey,
we need this development unit.”
Program said, “Well, we’re not getting one for the Orbiter.
Why the heck do you need one?”
We said, “Well, we need one so when we go to our certification
tests, we’ll be sure and pass it.”
They said, “No, we’ll take that gamble.”
What we really should have said was, “We need a development
unit to learn how to build the damn thing. Then we’ll worry
about testing it.” So I learned a valuable lesson. The lesson
is you will have a development unit. You may call it a flight unit.
You may call it a cert unit. It will end up being your development
unit. So you’re going to have one, just how early in the program
you’re going to have it is what you have to figure out.
Rusnak:
So that decision came down from the program office to run it that
way?
McMann:
Came down from Headquarters, yes. And it was partially our fault.
We didn’t do a good job of justifying why we needed it. We knew
in our hearts why we needed it. We didn’t do a good job of selling
it.
So it ended up with we went right for our certification unit, and
I remember the valve module, a real complex casting that we had. I
remember at last count there was, the last time I remember, there
was twenty-five repairs on it, and we flooded the system several times.
Each time we flooded the system, we ran water. Water would go through
the lithium hydroxide canister, wash that caustic chemical into the
aluminum tubes, and they would eat up the tubes. We’d have to
rebuild the tubes again. So I don’t know how many times we flooded
the system, but it just got to be a joke. If we’d have done
a development program—and all that costs a lot of money, because
we had a controlled configuration. So anytime we’d change it,
we had to go through all the paper hurdles and all that, where as
if we’d been doing it in development, it would have been a lot
cheaper to do it. We’d have found out before we actually committed
to our production design. So I’d say they were short-sighted,
but we didn’t do a good job of justifying it. So we really can’t
lay all the blame on them.
Rusnak:
What was your role in this?
McMann:
I was head of the life support system part. We had really two pieces,
the life support system and the suit. Jim [James W.] McBarron [II]
was the suit guy.
I remember going to the critical design review. This is when you’re
going to establish your configuration for production and going into
certification testing. We have something called a RID. Anybody you’ve
talked to, just mention a RID to them. That’s a Review Item
Discrepancy. Everybody comes, they want to write RIDs. Some guys get
their value in life, their reason for existence is based on how many
RIDs they can write. Of course, the trouble with a RID is you’ve
got to be able to close it someday, and I remember we had over 400
RIDs just on my system, just on the life support part of it. Just
the logging, processing, tracking, arranging, collating that much
paper—forget what’s on it—just handling the paper
takes almost all your energy. Then if you’ve also got to figure
out what is it saying, can we even do it, what’s my answer to
it, do I want to do it or not, all that, I mean it was an enormous
thing.
Rusnak:
Did you and Mr. McBarron have to coordinate a lot in terms of getting
this together? I mean, how did that interface work between you two
since obviously the systems are a lot more integrated than they were
in the previous suits?
McMann:
Yes, one of biggest problems we had was that there was always a tendency—and
it was probably not a bad tendency—to make try and make everything
look alike in terms of the way you handled it, in terms of the way
you maybe depicted the configuration or the way you defined certification
requirements or testing or whatever. But in point of fact, a life
support system and a suit are very, very different. A life support
system has a lot of metallic components. It’s governed by drawings
and very rigid specifications, and you can measure performance specs,
and you can get tolerances down to ten-thousandths of an inch or so.
On a suit, the soft goods in particular, the tolerance are much more
liberal. They have to be. You get tremendous variance, sometimes,
from lot to lot of material. You don’t have drawings; you have
patterns. So you have a different way you even describe what you’re
going to make. The fiberglass of the HUT, of the hard upper torso,
that was different. That had to be laid up in layers, and trying to
get that repeatable turned out to be a problem. So there’s just
a load of difference between the way these two things operate. Yet,
like you say, they are eventually married together, and in management’s
simplified view, it would be nice if I could say, “Well, a cycle
on the life support system is the same as a cycle on the suit,”
but it isn’t. So you have to define your certification requirements
differently.
The suit typically has components or materials in it which have a
lot shorter life. The material ages, and pretty soon, maybe in three
years or six years or eight years, you’ve got to replace it,
whereas on the life support system, maybe you think it’s good
for fifteen years, you find out later you can go to twenty years on
it as maybe more handbook data gets gathered. So the logistics of
suits, their size, you sized elements. You don’t have size elements
on a backpack. So you’ve got a whole different logistical problem.
So they’re enormously different, yet they have to work together.
Rusnak:
Your mention of working together makes me think back when you have
ILC [formerly International Latex Corp.] and Hamilton Standard initially
working together on the Apollo suit, things didn’t work out
very smoothly for them, and NASA had to step in as the integrator.
McMann:
Yes.
Rusnak:
Yet here on the Shuttle you’ve got them working together again.
How do they compare in this area versus that area?
McMann:
Well, I think it’s better, but they’re still, ILC and
Hamilton, are different. The profiles of company are different. Their
product lines are different. Now that Hamilton is Hamilton Sundstrand,
you have the Sundstrand influence. There is a lot of difference. The
type of people you have working at ILC are typically different than
you have at Hamilton. Soft-goods people are just different than hard-goods
people, and there is some difficulty in the translation a lot of times.
But I think overall you have people on both sides that want to make
it work, so, yes, you have problems and all that, but I think in the
end I think it’s working much better than it did in those days.
You still have disagreements and all that, but there doesn’t
seem to be the wild swings that you used to see in the old days. Part
of that may just be due to some of the personalities we had, because
that influences a lot, I think, on how well people get along, is their
personalities, just the way they relate or don’t relate to one
another.
You have other subtier vendors also that enter into it. Air Lock [Corp.]
provides a lot of the hardware for the suit and provides some valves
for Hamilton. Carlton Controls in New York, they provide the pressure
regulators, oxygen pressure regulators. They’ve been doing it
since Mercury, so those guys are the experts in oxygen pressure regulators.
But the characters of those companies change over the years also.
Carlton’s changed a lot. I think who you’re dealing with,
whether or not you’re dealing with somebody that’s a prime,
like if this hardware, if the suit hardware was coming as a part of
overall—what was the Rockwell package, let’s say it would
have been part of Rockwell package, or let’s say that the suit
on Station was coming as a part of the Boeing contract, you’d
see a difference there also. When it’s a direct NASA contracting,
that also makes a difference.
Rusnak:
What difference is that?
McMann:
It means that you have now another interface between the vehicle and
the things on the vehicle, whereas most of the vehicle systems, a
lot of vehicle systems, anyway, are sub-subcontracted. The APUs [auxiliary
power units] and all that are subcontracted, whereas the suit comes
in and it’s now another government contract interfacing with
the overall government contract that has the rest of the vehicle.
So it just makes for a different relationship. It gives the suit probably
a little more clout than it would otherwise have. You’re not
submerged beneath the prime.
Rusnak:
Have you found that the personalities working for these different
contractors ends up being more important than which companies themselves,
I mean, either due to expertise or the interpersonal relationships,
these kinds of things?
McMann:
Well, they’re sort of interrelated. I think at different points
in time companies have different competency portfolios, if you will.
I remember back in the old days in the Gemini Program I remember,
and later working in early Shuttle, I had a lot of experience with
Allied Signal’s AiResearch Division in those days, in my Gemini
days, and, in fact, in the Mercury and even the Apollo command and
service module environmental control systems were all built by AiResearch,
and then the lunar module and the Apollo EMU and then the Shuttle
EMU were all build by Hamilton.
What I found was, boy, at least in the old days, AiResearch, in my
view their long suit was being able to crank out hardware at a reasonable
cost and pretty good rate, but I didn’t think their design engineering
was all that great. Hamilton, on the other hand, from what I could
see, their designs were great. They had a lot of trouble manufacturing
stuff. I got to thinking, boy, if I could just mash these two guys
together, I’d have the perfect contractor.
One of my favorite contractors to deal with, even though it gave me
hell during the Gemini Program, was McDonnell. McDonnell was tough.
Their view was essentially if you were going to buy a system from
a subcontractor, you went ahead and designed that system and you didn’t
give him a system-level statement, you gave him component-level statements,
and he had to meet those, plus he had to meet the overall system requirements.
So you controlled him at the component level, and that’s the
way they did AiResearch during the Gemini vehicle ECS [environmental
control system] contract, and they hated it.
North American [Aviation, Inc.] at the time was building Apollo command
and service module [CSM], they did the opposite thing with AiResearch.
They told them, “We want you to give us a system,” so
they essentially wrote a system-level spec and didn’t really
control AiResearch at the component level. I don’t know, I guess
both sides have their strong points and weak points. I think Apollo
ran into a lot of problems, but their problem statement was a lot
more severe than the Gemini one. Anyway, so I don’t know. There’s
just pros and cons to both ways of doing things.
Rusnak:
You’ve given us a lot of insight into the personalities on the
NASA side. Do you recall some stories or anecdotes, whatnot, about
some of the contractor people you’ve had a chance to work with
over the years?
McMann:
Well, let’s see. We talked some about Jim [James A.] Chamberlin.
He was NASA for a while, and then he went to work for McDonnell. We
talked about him some. Some of the guys at AiResearch, some of those
guys I really, really liked to work with. A guy name Tom Iles, out
at AiResearch during the Gemini Program and then during Skylab, just
one of these guys that’s got a lot of integrity and probably
tells you more than he should. Sometimes you wish he hadn’t
said what he said because he gave you too much insight, then you had
to go take action on it, but just really a great, a great, great guy
to work with. He was vulnerable. He left himself vulnerable, all in
the service of doing what he thought was a good job. Put the good
job ahead of company loyalty or anything else, which you really had
to respect.
There was a guy at Rockwell in the early days, O. T. Stoll. O. T.
Stoll, he was one of the top ECS guys, and this was right after I
had started with NASA. I was really green and young and was working
with a guy that came over to the ASPO, Apollo Spacecraft Project Office,
named Jerry [W.] Craig. You may have –
Rusnak:
I haven’t talked to him, but I’m familiar with the name.
McMann:
Jerry Craig was one of sharpest guys. I’ll get back to O. T.
in a minute, but I’ve got to tell you about Jerry Craig. I had
been kind of running the Apollo command service module ECS at that
time—this was like ‘62, ‘63, sometime in there—for
the program office, and all at once here comes this hotshot Jerry
Craig in that they hired to do this. I was kind of miffed. I wasn’t
in the project office, I was over in Engineering Directorate, and
it was only right and fitting that the project office staff up to
have a specialist in those areas, because things were growing fast.
So Jerry came over, and I was going to brief him. So we got out the
schematic. This was the flow schematic for the Apollo command and
service module ECS. It showed where that fans were and the pumps and
the valves, and I was showing him where the flow goes. In this one
area were all the cold plates where you had coolant flowing through
these flat plates to which electronics were mounted, and they would
dissipate their heat, these cold plates. So you had a very complicated
pass. As I remember, it was like a maze where all this coolant went.
So they had this shown on the schematic, and I thought I knew it pretty
well. I thought I had studied pretty well, so I was explaining to
Jerry how all this worked. All at once he said, “That’s
not right.”
I said, “Excuse me? You’ve been on the job one day, I’ve
been here a year, and you’re telling me it isn’t right?”
I mean, I didn’t say that, but that’s what I was thinking.
He said, “No, over here you’re violating Kirchoff’s
Law, which says what comes into a junction has to equal what’s
leaving it.” He said, “You’re creating coolant here,”
and he showed me. I say, quote, showed me, and I nodded like I understood.
I didn’t understand. I was sure he was wrong, but I couldn’t
prove him wrong.
So we got on the phone with North American, got their guy. Sure enough,
he was right. So in five seconds this guy has seen something I’d
been looking at for a year and never saw, and then I realized this
is a guy to be reckoned with. [Laughs]
But anyway, O. T. was our contact out there. We’d go out there,
go out to Rockwell and O. T., we’d go out to eat. O.T. was kind
of a quiet guy, kind of a small guy, balding a little bit, which I
have sympathy for now, and took us out to eat in his Volkswagen. I
mean, driving on the California freeways is an adventure that I really
wouldn’t wish on anyone, and in a Volkswagen, I mean, you were
at the mercy. Well, you’d thought he was driving an eighteen-wheeler.
I mean, I didn’t think we were going to make it. It was hell-bent
for leather all the way, cutting in and out of traffic, and all that.
Knott’s Berry Farm, my first experience with Knott’s Berry
Farm.
And O. T. would tell us stuff that we probably shouldn’t have
known, but he was being open with us. One time we are on a telecom
with them, and Jerry and I got mad about something that they were
trying to sell us, and then we came out with some knowledge that we
could have only gotten from O. T., essentially burned him good. So
we went to talk to him later on the next week, and first he wasn’t
in. When we finally got him, he said, “I’m not allowed
to talk to you anymore. I cannot speak to you. Don’t call me.”
We had burned him good. We had violated a trust. We didn’t really
mean to, didn’t realize what the hell we were doing. So those
are the things you learn when you’re young.
Rusnak:
Well, you seemed to learn from a lot of your experiences.
McMann:
Oh, yeah. I learned a lot from the fire that we had. I don’t
remember whether we talked much about it or not.
Rusnak:
Just in terms of materials afterwards.
McMann:
The incident where Bob was burned, Bob [Robert] Mayfield, then the
government was sued, and I was being interviewed by these lawyers.
I finally asked them, “Are you looking to sue me?”
They said, “Well, yes, we’re looking for stuff for a possible
civil suit for negligence.” So that really bothered me, but
I went for days. Another thing I learned about lawyers, lawyers don’t
know what this is, a watch. They have no concept of time. We went
for days and days and days, and it didn’t look like there was
any end in sight. Their interviewing technique was something. They’d
talk to me just like I’m talking to you. “How are you
doing? Where are you from?”
I told them where I from where.
“Where did you go to high school? What kind of sports did you
play?”
I was talking about all this stuff.
“Where did you go to college? Oh, well, what did you study?
Oh. Boy, I bet that’s pretty tough. How many hours did it take
to get a degree?” Just all on this. “Well, as a chemical
engineer, you knew that aluminum burns in oxygen didn’t you?”
start slipping in the zingers like that.
So this went on for days and days and days, and I started realizing,
hmm, sure is nice to say that you’re a subsystem manager or
a chief engineer or something like that. People, “Oh, boy, you
work on the space suits? Oh, you’re a chief engineer? That’s
nice.”
There’s a flip side of that, that you have accountability. So
it turned out we ended up settling, but that lesson was not lost on
me.
I remember a guy worked for me, Ben [Benjamin F.] McGhee. He’s
dead now. Ben used to be a test director over for the Space Environmental
Simulation Lab [SESL]. When he was working for me, at the time he
was working for me, we were over in the project office, and of course
those days were long gone. He used to reminisce a lot about those.
He loved those days, because he was powerful. I mean, a test director,
you rule. It’s like the captain of a ship. You rule. What you
say, they have to do. He was talking about a division chief one time
that he’d ordered out of the room. Boy, that was great.
I said, “Ben, did you ever realize that you’re liable
for what you’re doing?”
He said, “What do you mean?” He said, “I work for
the government.”
I said, “Oh, yeah. But people can file civil suit against you.”
It’s like O. J. [Simpson]. He was found innocent of the criminal
charges. Doesn’t leave him free from a civil suit, and standards
are very much less.
So along with all this wonderful exposure you get and this feeling
of power, there’s also this feeling you are accountable for
how well you do your job, and when something happens, you could very
well be hauled up. So that’s something I try and reinforce to
people. These are great jobs and all that and working with the astronauts
and working with the space suits and all that stuff. You make inputs,
you make decisions and all that, you are accountable for it.
I had a boss that talked about documents, signing documents. What
does your signature on a document mean? This boss I had one time,
he called me down to his office, and he had this document. There was
about eight or ten signatures on it. I don’t know whether we
talked about this or not, but he said, “Did you read this?”
I said, “Yes.”
He said, “I see your signature. Did you read it?”
I said, “Yes. Well, yes, I read it pretty—well, I kind
of skimmed it. Well, I didn’t read it read it, I mean I just
read it.”
He said, “Well, how about this?” And he turned to it.
“There’s a bunch of problems with it.”
So we went down. It turned out probably the only guy that really read
it was the guy that wrote it, and he said, “Well, from here
on out, if you just read a document and just skim it over, then just
sign it. If you read it, understand it, agree with it, would go to
bat for it, underline your signature. I’m not saying you have
to agree to every document like that, but I want to know when I get
something what these signatures mean.”
I thought that was a damn good input. So later on I was working in
the project office. We’d get these changes to our failure modes
and effects analysis [FMEAs] and critical items lists, be that damn
thick, just changes to it. They came with a change request, so it
had to come through me and on to my boss. So I did what I was going
to do, and I signed it, took it to my boss. I started to walk out,
and he said, “Just a minute, Mr. McMann. I see you signed this.”
I said, “Yes, I did.”
“What does your signature mean?”
I said, “Well, I’m glad you asked me. I’ll tell
you what it means. What it means is I’ve picked three samples
of changes, and I went back and I made sure that they were good, that
they’d done what they said they were supposed to do and that,
yes, this satisfied all the requirements. On the basis of that I signed
it. If I hadn’t found those, I wouldn’t have signed it.
That’s not saying I looked at every one.”
He said, “Okay. Just so I know.” So I think people need
to understand what their signatures mean. What are you certifying
when you sign something?
I think we talked about the tech before that I signed his timecard
and ended up—did we talk about him?
Rusnak:
No. No, you didn’t mention that.
McMann:
Good old boy. Good old boy. This was early in the Gemini days. We
were making mockups. We were working nights and weekends, and we don’t
have an overtime policy. We didn’t have a comp-time policy.
So he asked me come Friday morning, he said, “Look, I put in
a bunch of hours this week. I’ve already got way over my time.
Can I take off this afternoon?”
I said, “Sure,” because the division chief also had a
very liberal policy. “Yeah, you can work out any kind of deals
you want.”
He goes off, has a few beers, decides to go visit an old buddy of
his, went up banging on the door. His old buddy didn’t live
there anymore, but this little old lady did. She called the cops,
came out. They grabbed him, did what turned out to be an illegal search
of his car, found some downers or some uppers, I guess, that he had
gotten from a guy that had access to the survival kit stores, controlled
substances. He was also on his one-year probationary period and they
had found out doing their background already that he had been arrested
one time for fornication, which means caught in the act.
So I get hauled up Monday morning when they brought in the timecard
that I had signed him as being at work. Because we had this deal,
a little hand-holding deal. Well, I got in trouble. My division chief
got in trouble. This guy got terminated, since he was in his year
probationary period anyway. He cried when I had to let him go. They
told me to go out and tell him to let him go. He cried like a baby.
It was tough, but what does your signature mean? People just take
those things for granted. I’ll just sign it. What are you signing?
What does it mean? Legally, all kinds of liabilities attached to your
signature, when you’re holding a job like that, if you’re
a supervisor or holding some sort of government job.
Rusnak:
At the time of each of these instances, you’ve told us a lot
about these lessons that you learned. Are those ones that you processed
at the time and thought about this, okay, I’ll remember this,
or are these things that upon reflection years later that you came
up with?
McMann:
I think that it’s an unconscious part of you. I think one burned,
twice shy. You take these things in and you don’t necessarily
meditate on them, but it’s later that when you see patterns
reemerging maybe, maybe not with yourself, but others you realize
“I’ve been down this road before.”
I’ve got a little course that I teach on the failure recovery
planning, and one of the things is that I’ve learned is you
watch for patterns. If you wind up with these tire treads across your
chest, you kind of, “Hmm. I ain’t going to let that guy
get me again,” so you start to recognize patterns, and you listen
to your gut. You hear a story and you say, “This sounds familiar.
I’ve heard this before.” Particularly as a manager, when
the engineer is coming in and selling you something, you start coming
up with certain questions to ask, and depending on how well he answers
the questions, you get a warm feeling or you get a very cold feeling.
Like we talked about the management brain, the only temperature it
likes is warm.
But you learn to recognize patterns. “This is the same type
of thing I’ve seen before.” I think that only happens
after you’ve done it several times or had it done to you several
times. What you try and do is pass that knowledge on to the next guy
that if it happened to you a dozen times before you realize it, maybe
he only has to go through six times before he realizes it.
Rusnak:
One of those lessons you mentioned last time was never to trust an
engineer, since you were one, you knew.
McMann:
Oh, yeah. I are one. Yes, it’s never believe the first story.
I have bunch of those little aphorisms I’ve come up with over
the years. Somebody’s had your problem before, you just have
to find them. I found that out in the nature of car repair, working
on your car. You’ve got a problem with your car, come in to
work and talk about it with a bunch of guys that work on cars. Somebody
will have had your problem. You just need to find him. I think the
same things holds true.
I don’t think there are any new problems; they just look different.
All problems look different when they’re coming at you. When
they pass you by and you can look at the back of them like the Wizard
of Oz, you can see the guy back there pulling the bells and whistles
and all that. There are, I think, only a very few number of real different
problems—they look different—because you’re dealing
with laws of physics and people. So you’re dealing a limited
set to start with.
Now, there’s a lot of variations on those things, but basic
problems are the same, they just look a lot different, and again,
if you recognize the pattern.
Works in personal life too, limited number of things there, too. People
don’t like to have you, your spouses or SOs [significant others],
they don’t like to have you necessarily use work techniques
of analysis on domestic problems and all that, especially with kids
or whatever. They don’t sit too well for that. It’s much
more fun to get all emotional, whereas at work that usually doesn’t
work. But some of those same techniques can work at home. It’s
harder to use them, though. You have to be clever.
Rusnak:
Yes, probably a little more indirect.
McMann:
Especially with kids, yes.
Rusnak:
Have you told your kids that’s what you were doing then?
McMann:
No. No, and I won’t even now. My kids, the youngest is twenty-seven.
Rusnak:
So they’re not quite old enough to know the truth there, right?
McMann:
Yes, we’ll spare them a little while longer. The kids learn
laws. Their laws are very interesting, too. I’ve gotten a lot
of education from my oldest daughter. She’s thirty-three now,
but when she was a kid, I learned some very interesting things from
her. For example, I got separated and then divorced, and I’d
have the kids for a good part of time, and so she’d say, “What
are we going to have to eat tonight?”
I’d say, “I’m going to have roast beef, mashed potatoes
and gravy, and corn.”
“Yuck. I want real food.”
I learned what real food was. I said, “What’s real food,
Erin?”
“Pizza.”
“Okay. I’ll stop by Kroger’s on the way home, and
I’ll pick up.”
“No. Yuck. I want real pizza.”
Real food is pizza. Real pizza comes from Pizza Hut or Domino’s,
doesn’t come from Kroger’s. So I’ve learned quite
a lot of things.
I learned about, this is my first wife, had her tell her one day,
she was trying to get Erin to clean up her room. She says, “I
hate housework. It makes me sick, physically sick.”
My wife said, “Well, it makes me sick, too.”
“No, it doesn’t. You like doing it.”
“Jesus. What? What do you mean I like doing it?”
“You’re always doing it. Therefore if you always doing
it, you must like doing it.”
Oh, yeah. And the air-conditioner in her room broke down. I said,
“Well, I can put a fan in here until I get it fixed.”
She said, “I have to have air-conditioning.”
“Well, wait a minute, Erin. You don’t have to have it.
I mean, it’s nice to have it.”
“No, I have to have it.”
I said, “Well, look, I don’t have to have it.”
“Well, that’s different for you.”
“Well, why is it different?”
“You were brought up without air-conditioning, so you don’t
have to have it. I’ve always had it, therefore I have to have
it.”
“Oh.”
So you can learn a lot from your kids. These are laws that I bet you
didn’t know.
Rusnak:
I did not know those.
McMann:
That’s right.
Rusnak:
So with all your years of working environmental control systems, you
couldn’t fix the air-conditioner yourself?
McMann:
Well, I finally got it—no, I couldn’t fix it myself. I
had to get it fixed. I don’t claim to be able to fix—I
could prepare you a presentation. Yes, if it could be scared into
working by making a presentation on it, I mean, I could do that. Oh,
I can write paper till you can’t stand it, but actually doing
something useful, that’s out of my realm.
Rusnak:
I see. Well, we’ve talked a lot about the things that you’ve
done in the past. I thought maybe we’d kind of bring some things
up to date, and maybe you can share some of your experiences having
worked on sort of the current iteration of Space Station, both before
you left NASA and now that you’re working with Hamilton.
McMann:
Well, let’s see. At the time I left NASA—and that was
really an experience. I had been there thirty-five years and few months,
and go over to check out. I’d been gearing myself up for this
mentally for at least a couple of years. So I go over there. The last
few months I’d been kind of shunted off into a position where
I was essentially out of the way so my boss could work with the people
he was going to be living with, and I was sort of in a limbo-esque
mode. Anyway, all this is background.
I go over to check out, and they’ve got a room over in Building
45 with all these tables and you can go to each station and take care
of your library and various things. I get around to this one person
that has to do with, I guess, for want of a better word, keys. She
says, “You’ve got a key to room such-and-such, 612 in
Building 1.”
I said, “Six-twelve. Wait a minute. That was our old office.
That room doesn’t exist anymore. It’s gone. They’ve
torn down the walls.”
She said, “I’m sorry, you have this key for 612. I need
to have it.”
I said, “I don’t think I ever had the key.”
“Well, it was charged out to you.”
Well, I said, “Well, yes, I was head of the office. My secretary
probably had it. I mean, what difference does it make? I mean, it’s
gone? There is no 612.”
“I’m sorry you have to have this key.”
So finally this guy comes over. I think, “This is great. Thirty-five
years and I can’t get out because I don’t have the key
to an nonexistent office.”
This guy comes over and said, “What’s the problem?”
“Well, he’s charged out with this key to this office that
he says doesn’t exist anymore.”
He said, “Give it here,” and signed it.
So even with that holdup, it’s about fifteen minutes, and I’m
out the door. The last thing is I get my badge, my retirement badge,
that’s it. I’m now gone. So I’m now one of them.
I’m a retiree.
So I go out, and I knew I was going to have to work some, and I wasn’t
allowed to go do anything before I left. So now I go out and start
pounding the pavements. I go to Hamilton, they’re my first choice,
Boeing, Allied Signal, Wyle, USA [United Space Alliance] all the places.
Well, I get very polite but, “Well, yes, we’ll get back
to you.”
So I put down a figure, figuring I’ll put down this figure,
but I’ll be willing to go for less, for 10,000 less than this
figure. I get an offer back from Boeing. They offer me what I asked
for. Well, damn, but I haven’t heard from Hamilton yet. Well,
Hamilton’s having trouble. The president of the company is a
lawyer. The basic company, Pratt [& Whitney], had gotten in trouble
through the Navy by hiring an ex-government consultant who got them
in trouble by giving them some proprietary information, and they got
socked with a big fine, and so he wanted to stay away from ex-government
employees, but one of the guys went to bat for me. So they were struggling
with that.
I got an offer with Lockheed, a little bit less than with Boeing.
Finally I get from Hamilton, and theirs was eight dollars a year more
than I asked. So they made it to where it rounded off evenly divisible
by twenty-four. So I went to Hamilton. Well, let’s face it,
I had been over with NASA thirty-five years. I hadn’t been hunting
a job in all that time. I’ve got to go take a drug test. This
little girl younger than my youngest daughter is telling me to go
into this room, and the faucets are taped up and everything, and I
have to take off my coat, empty my pockets so I’m not carrying
a little bottle of urine. I couldn’t believe all this. The world
has changed since the last time I went looking for a job. So that
was one of the first big shocks.
So I went in, and I started work for Hamilton, and I told my boss
right off, I said, “Tom, one thing I do not want to do is be
a supervisor. I’ve enjoyed all the wonderful experiences since
1964 of being a supervisor. I’ve had people crying in my office.
I don’t want it.” So I haven’t had that.
The biggest thing I’ve seen change, I think, is the whole demeanor.
It is definitely all about money on both sides. I kind of realized
it would be that way when I got with a contractor, but it’s
really about money. And it’s safety. Safety just assumes a gigantic
proportion. Aversion to risk, any kind of risk. It’s really
something. Yet this business is inherently risky. So it’s money,
it’s safety above all, and aversion to really any kind of risk.
Any pitfall, any slip you make, it’s punitive. The whole attitude
is punitive now.
I think it comes down from Congress to everybody. The attitude is
you make one misstep, you get flogged for it. Success is expected.
Failure is not tolerated. Yet the business you’re in, no one
has ever done it before. No one has ever built a real space station
the way we’re doing it, before. So to me, it’s not really
surprising at all that we’re this much out of bed. If you’d
have looked at the Apollo Program, the cost growth of that thing was
astronomical, too, because you’d never done it before. You can’t
really compare the Russian station or Skylab to the thing we’re
building. It’s never been done like that before.
So that comes with it, but we don’t want to hear that. You don’t
want to tolerate that, so somebody has got to be punished. George
[W.S.] Abbey had to be punished for the Station overrun. You have
to find one neck, because people’s hands can’t get around
more than one neck, so you’ve got to find that one neck, and
this was George Abbey’s time.
So it’s a very punitive environment and very structured to try
and remove risk. When you remove risk, though, you make things to
where it’s tough to maintain motivation, because you don’t
want to try anything new. Why should I go with something new? It’s
tried and true. We’ll just modify it incrementally. Something
new is risky, yet something new is where all the fun is, especially
for the younger people. So I think we’re going to have that
to deal with.
Backing off on the Mars thing, maybe we were too ambitious to think
we were going to go to Mars by 2012, I don’t know, but it seems
like we’re backing off so far. We had a great effort going up
at Hamilton. I call them the lunch bunch. These guys get together
at noon on their own time, and they come up with a Martian suit design.
We had a mockup of it, kind of a semi-functional mockup with this
little robotic cart, FIDOE, Fully Independent Deployment Of Expendables,
this little cart that was voice-activated and followed the guy around.
It was fairly crude, but it was new. The whole system, the design
of the space suit for Mars has got to be entirely different than it
is for orbit, because you have an atmosphere on Mars, you have gravity,
you have dust, you have a lot of things worse than the moon, a whole
bunch of different challenges. You want to climb jagged rocks and
all that kind of stuff. You want to bend over and pick up stuff. You
want to climb things. You want to haul stuff. You want to drill for
water. It was exciting working on that. I mean, I helped somewhat
with that.
Now, though, with business going down, what’s the first place
you start collapsing? You start to collapsing in on all those things
that are the maybes. I focus in on next quarter’s bottom line.
How am I going to satisfy the stockholders next time? So all that
stuff goes away, and with it a lot of the motivation.
With the Station, collapsing the Station back to three. You get to
the point where you’re just able to march in place. That makes
things easy to kill. If you’re not really doing much with the
Station, if all you’re doing is keeping the Station operating,
then you’ve got to say, “Why?” You don’t just
let your car sit there and idle; it needs to go somewhere. If we can’t
find a way to really show a good crew productivity index, that these
guys are really getting something done, then I think we’ll lose
the station, and we probably should, if we can’t. If we can’t
show a reason for it to be there, we should lose it. But I just wonder
what comes in its place. That was our problem, I think, after Apollo.
We didn’t really have a direction after Apollo.
Rusnak:
Had you seen these characteristics appearing while you were still
at NASA?
McMann:
Yeah. Oh, yeah. The first thing I saw was 1995. The feeling was, the
feeling just came about that award fee scores are too high. So without
changing anything in terms of criteria or ways of grading, award fee
scores dropped about ten points. You just put a different bias. You
put a different pair of specs on when you looked at things. So let’s
start cutting back. I saw it then.
I think the increased emphasis on safety, I think is good. I’ve
seen that really at Hamilton, really, really an increase, and there’s
a philosophy that I’ve seen. At first this philosophy was negative,
and that is that the relationship with something called a close call
to an incident was if you have a close call and you report that and
you fix that, the idea is that ultimately I’ll be preventing
worse things from happening. A close call by its nature is something
that didn’t happen, but it almost happened. So if I take steps
to prevent it from happening, then something serious won’t happen
later.
So all at once the emphasis started being on close calls. Well, but
close calls were looked at first, hey, that’s bad if you have
a close call, so I’m not going to report it. Dupont and a number
of others have showed there’s a certain relationship like, I
don’t know, so many hundred close calls per incident. So if
you have a large body of close calls, legitimate close calls being
reported and fixed, then you are decreasing your chances of having
a severe incident. That type philosophy is something we never used
to have. You would never call out necessarily and broadcast to the
world a little piddley thing like water on the floor by this water
cooler. Well, no one slipped, but that’s a close call. Somebody
could slip, so let’s fix that water cooler. Cord across the
floor, something like that, you now call attention to that.
So you’re constantly scrubbing your environment, your work environment,
and it carries over at home. We start each meeting with a safety tip.
Somebody comes with up a safety tip, you start each meeting over there.
When I teach this course on failure recovery planning, I have everybody,
and I start with myself, I introduce myself, where I’m coming
from, what my expectation is for today’s course, and then a
safety tip. So maybe there’s twenty people in the room. We go
around, and we get twenty safety tips. I mean, that type of thing
is new. That’s something we didn’t used to have. You didn’t
think about.
It carries on to your home. I cannot do a job at home now in my workshop
out there without putting on a pair of safety glasses. It bothers
me not to do that. I’ve got my wife doing it. She does a lot
of the yard work. Since she’s retired now, she does a lot of
that. She always wears safety glasses. She didn’t used to always
wear them, but it’s just something that a safety consciousness
has really become part of the culture. That’s one of the good
things that I’ve seen change.
One of the bad things is essentially just feeling the need to punish
when things don’t go right, you miss your cost targets or whatever.
Going after root cause of things is a change. We used to fix the symptom
of the problem, didn’t really go after—it’s the
old analogy, I’ve got a boat that’s sinking. Your first
inclination is bail faster, get more people bailing, and then they
always come up with the answer, well, what you really need to do is
plug the holes. They usually stop there, but you need to go one step
farther. What’s making the holes? Stop what’s making the
holes. That’s getting to root cause. That’s a change that
we didn’t used to do.
Rusnak:
Do you find the increased emphasis on safety has an effect on either
the willingness or ability to take risks?
McMann:
Oh, yes, I think there’s very much less willingness to take
risks, very much less. I don’t think it’s just that. I
think it’s what I said before, some of the retaliation if your
risk turns out bad. A few years ago there was this feeling of making
people—making them feel empowered, letting them fail, because
you learn from failure. We pay lip service to that. I don’t
think we really believe it. We don’t tolerate failure well.
They say, “Well, all we want to do is find out what caused it.
We don’t blame the person, we blame the process.” Somewhere
in there sometimes the person gets blamed. Somebody gets blamed. Somebody
as an owner of the process gets blamed. You feel like somebody has
to take the fall. That’s the part I don’t like. I don’t
think it’s really objective. I think you’re still feeling
“I’ve got to get somebody” because this happened.
Rusnak:
Where do you think the balance is between safety and risk, at least
in terms of finding viable balance for the space program?
McMann:
Well, there’s no really one answer to that. You only know after
the fact you’ve had a problem, that I took too much risk. So
you go with the knowledge you have, but you try and develop the processes.
I think more important than the processes are the mindset of the people
that you design it in. Putting it in later, putting Band-Aids or things
on it later is always the worst way to do things. If you get somehow
the culture, the mindset going of when the person originally designs
a test or designs a piece of hardware, that they’re thinking
safely about safety, then I think you have to do much less later.
And how much can you afford? Well, I think sometimes you don’t
even know it’s there. If the person has been thinking right,
then the margin is built in. It’s that same old thing, if you
get it in early, it’s a lot easier than trying to put it in
later.
That’s why remodeling, like we said before, remodeling is much
worse than building. If you build it right the first time—I’ve
had the guys out—my foundation—probably, I want to say
conservatively ten times, the first time to put the piers and then
been out to cap them off, rejack up my house, and all that, whereas
maybe if I’d have had real good piers or if the guy that built
the house would have had real good piers put in the first time instead
of just little chintzy builder’s piers, I might never have had
to do it or maybe had to do it less. But it’s much easier to
do it right the first time, I think.
That’s another concept, it’s called mistake-proofing,
where you try and take processes and make them to where you can’t
put the pieces together wrong. We had a case over in our hardware
processing facility years ago where a guy hooked up a high-pressure
line to a primary life support system water tank, overpressurized
it, and I think we talked about it, cracked that structure, and that’s
like a two-year lead item. It turns out that the high-pressure line
and the low pressure line both had the same fittings on them. Now,
if I would have made those different, that would essentially be mistake-proofing
it. He couldn’t hook up the high-pressure fitting to a low-pressure
port.
So that type of thing, if you think about that as you’re building
it, rather than try and later come in and say, “Jeez, I wish
I hadn’t done that,” now I come in with something else
and try and fix it later, that’s really the thing. So if you’re
thinking that way, right off, but that takes time to inculcate that
into designers and testers and people that make things happen, people
that develop processes.
Rusnak:
That reminds me of a story that Bob [Robert L.] Carlton, one of the
flight controllers, was telling us from his Air Force days. He worked
in maintenance planning in the design of aircraft and how they would
do their hydraulic lines such that the high-pressure lines would be
one size and low-pressure another, so that you couldn’t switch
these things, but they would have instances of people who actually
work on the airplanes trying to jury-rig things so that you could.
McMann:
Oh, yes. That’s right. You have that, too.
I used to work for Liquid Carbonic in Chicago, compressed gas, and
I remember you have what they call oil-pump nitrogen. It’s high-pressure
nitrogen gas, and it’s pumped to pressure in a compressor that’s
oil-lubricated, so you have a little bit of oil getting into that
cylinder. You also have a nitrogen that’s used maybe to pressurize
oxygen lines before you put oxygen in. Well, you don’t want
to put that oil pump nitrogen in there, so you have water-pump nitrogen.
The compressor that’s used to compress that nitrogen is lubricated
with a soapy water solution. If you get a little water vapor in there,
that isn’t nearly as bad as having oil vapor in it.
So these two cylinders, the oil-pump nitrogen has a male left-handed
thread. The water-pumped nitrogen has a female right-handed thread
of a different size. So there ought to be no way you can interchange
those. I remember I was back in the lab one day, and I found this
fitting that a guy had very carefully made to adapt oil-pump nitrogen
to water-pump nitrogen. He had brazed it up, made it, brazed up the
fitting. That’s the kind of stuff that gets disciplinary action
when you do something like that. I mean, that is going way outside.
A person has mistake-proofed it and you’re going intentionally
around it.
Rusnak:
Again, learning from these different things, I guess.
You’d mentioned something offhand last time that you had a chance
to try on one of the Russian suits.
McMann:
Yes.
Rusnak:
I was wondering if you could tell me about that.
McMann:
Yes. Very much easier to don than our suit. You open up the back,
you jump in, close it. I’m not crazy about the latching mechanism
at all, seems a little clumsy. But getting into that suit, the helmet
and all that, is very much easier than ours.
The suit itself to me, when we operated it, I guess we operated it
at pressure. It was less mobile, noticeably less mobile. The gloves,
of course, didn’t have gloves that necessarily fit me, but their
glove sizes are very limited. This was a training unit, so I didn’t
really get the feel of what their life support system really did.
But as far as the suit itself, I thought the visibility was good.
I thought, to me, the mobility was less, and I don’t know what
it would have been done if I’d fiddling around with knobs or
levers or whatever, but it seemed to be pretty good. I think it bears
a lot of resemblance to ours, maybe the Apollo glove, the blue fingertips
just like we had on the Apollo gloves.
So I think it’s pretty good rugged hardware. I don’t think
they’re nearly as careful putting it together. I know one of
the guys in the Mir getting ready for an EVA mentioned he found a
screw floating around in it. They have to partially assemble the units
in orbit, and I think it was the fan they were trying to install,
and they had four bolts. You could get any three to line up, but you
couldn’t get four of them to line up. So they ended up with
that. So I think they’re maybe a little less careful, but their
stuff is rugged, and I think we could learn a lot from that.
I think we tend to operate, like to operate on kind of the cutting
edge. I know our APUs and all operate and our main engines operate
just almost at the material limits. We’ve got, in the space
suit, our fan and pump operate around 19,000 rpm. Well, that means
that the pieces are like the pump, for example, is very small, because
they’re operating at 19,000 rpm. It has to be small, because
they’re not putting that much water, 240 pounds an hour. What
that means, though, is that you have very close tolerances and a very
small particle can lock you up. So I think that we operate much less
ruggedly. We’re much less robust in a lot of our hardware than
they are.
Rusnak:
What about the approach to redundancy in the suits?
McMann:
That’s interesting. They have some different degrees of redundancy.
I think in the bladder, they’ve got some redundant bladders,
or used to have. I’m not sure they still have them. We back
up our fan by just going to our emergency pack. If the fan dies, we
go our emergency system and come home. I think they’ve got an
ejector that they can use for quite a long time. So there’s
a little bit of difference.
They have a little more redundancy than we do, but I think we have
designed our stuff to operate a long time, so we’ve certified
it. Even though it is complex and maybe susceptible to small particles
and all, it’s still got a lot of design margin in it. It’s
just that as an approach and having it to over, I’m not sure
I’d do it the same way.
Rusnak:
Do you think there’s anything that you learned from Russian
technology?
McMann:
I haven’t really studied it that much. I think their whole philosophy
of EVA in relation to their Space Station was good. The way I see
it, they used EVA as kind of a backup means or if you just couldn’t
do it any other way you did it EVA, and if you had a problem, you
go out EVA and fix it. We, on the other hand, said we’re going
to assemble this Station largely by means of EVA, so if somehow there
was conceptually something wrong with that, if it was just something
that you couldn’t do EVA, you really have no backup except more
EVA.
I don’t think that’s been proved wrong, so far. We’ve
been able to do it. We had some troubles on STS-49 with the MPSS,
trying to put a large structure into place and get it aligned. When
we had to do the three-person EVA to get the satellite, we pointed
out some deficiencies from both those incidents in our training methods,
which I think we ended up fixing.
But it always kind of bothered me, even though I live EVA, that that’s
where we put all our eggs in the Station thing, and various studies
at various times have showed we needed so much EVA, wondering how
we were going to do it. The ability to predict a lot of times is not
real good. Also the tendency we’ve noticed from a lot of the
contractors, Station contractors, is if they really don’t want
to spend the money or do something like put a motor on it, they’ll
just say, “Well, we’ll just do it EVA because that’s
free. EVA is free,” and it’s really not. I think maybe
we suffered a lot of trying to do a lot of things EVA that maybe could
have been done better in an automated way.
But EVA, I think, was kind of if the problem was taxing at all, maybe
you could throw it over the fence at the EVA. I think we were hungry.
We wanted to keep justifying our existence, too, so we sort of took
it on. I’m not sure that was really the best overall way. I’m
not sure the best trades were done all the time.
Rusnak:
It was kind of interesting how, as you pointed out, the EVA is so
critical to Space Station, yet when it comes do spending money to
come up with a new suit or something that might be optimized for all
of this work, then it’s hard to make that money appear.
McMann:
Yes. One of the problems is—there’s two things, one is
up-front money and other is risk. I mean, if I go and I say, “I’m
going to commit to a new suit,” that means I’m going to
have it ready by a certain date. Well, if that date slips, the rest
of the program doesn’t slip, what do I do? So if I’m going
to replace the current Station suit, that means I’ve got to
spend a lot of money and run the risk that it may not happen, so I’ve
got to keep the old one going.
Well, if the old one is doing the job well enough, why do I need a
new one? How does it pay off? In Shuttle, our first look was not at
building a new suit. Our first look was at essentially resurrecting
the Apollo. I’ll take the Apollo suit. I’ll build the
same exact suit. I’ll build that life support system with whatever
the new technology is giving me now, but I’ll stick basically
with the same schematic. Why would I need to do anything different?
The reason was, I can’t afford to do it the way I did in Apollo.
I’ve got many, many more crew that I’m going to try and
fit. I had just a few crewman in Apollo, and I made custom suits.
I can’t afford to go custom again. So I’ve got to come
up with something different.
Then we had some other things come into play. I don’t want those
exposed hoses out there. That was always a liability. I want to get
rid of those hoses. So there were some things that came in. Again,
here’s where personality had a strong impact. Jim [James V.]
Correale, who was the division chief, very much wanted a hard upper
torso. He wanted bins of parts that you’d pick and choose, and
he essentially drove that. He essentially drove that existing Shuttle
suit design. There was one guy where personality really did play a
role. He was a strong personality.
But you have the luxury of doing that if your program is just starting
out. Everybody is starting from ground zero, then you can take a clean
look. If you’re already going and blowing and now I want to
come in and change, that’s where the real risk comes in and
the real cost, because I’ve got to keep my current one going
while I bring the new one up, so I’m paying double costs. Who
foots that bill? The guy that’s footing the bill’s got
to see that this is definitely going to pay off for me.
Rusnak:
As you pointed out, in the Shuttle Program you had the luxury of it
all being new so you could take advantage of slips elsewhere in the
program, and obviously the Shuttle flew a lot later than they originally
intended, so you had this extra time.
McMann:
It’s a good thing, because we lost quite a bit of time when
we had the fire. It’s the old umbrella game. You’re out
there. Who’s going to raise the first umbrella that everybody
else jumps under? Back over when I was in Crew and Thermal Systems
[Division], I was running the life support system end of it, and we
had a lot of testing we were going to be lined up to do. Well, you
need people, paper, parts, and equipment to do a test. You need a
test procedure. You need something to test. You need people to run
it, technicians, engineers, instrumentation people, and you need interfacing
equipment. You need the chamber itself and support equipment. So all
those things have to come together in order to run a test. So they’d
have a kind of test readiness meeting, see how everybody was coming.
So I would have a problem. I said, “Well, we were going to test
on the 13th. I’ve had a problem with the PLSS [primary life
support system]. Can’t do it till the 16th. Anybody else have
a problem?”
Nobody else had any problems. “Oh, we’re all ready to
go on the 13th.” Pretty soon then I find out later chamber had
had a big problem. He wasn’t ready at all, but since I spoke
up first, he said he was ready. He got under my umbrella. So pretty
soon it even got to be a joke. I could have had just the PLSS, the
Primary Life Support System, drop on the floor in pieces, I’d
come to that meeting and say, “PLSS is ready.” Who else
is going to speak up? It got to be a joke. I’d walk in the room,
and they’d say, “Don’t tell us the PLSS is ready.”
But you learn. That’s another one of my little laws, never be
more honest than the people you’re dealing with.
Rusnak:
Did your coworkers ever write all your laws down for you as one of
those retirement gifts or something?
McMann:
I’ve got a bunch of them written down. It’s funny, you’ve
heard of Lewis and Clark?
Rusnak:
Yes.
McMann:
The satellites?
Rusnak:
Yes.
McMann:
Well, was it Lewis or Clark? One of them got launched, got up in orbit,
lasted a little while, and augured in. They did a big study of what
happened to it, and it was a real comedy of errors. So I looked over
that, and I made a few comments on their program, I mean, after they’d
figured out what happened to it. You could see the seeds of doom being
sown in that program real early. They changed it around. They changed
launch vehicles. They moved it from one group to another. They separated
people that should have been working together, just a whole bunch
things, took people off of monitoring it during its phases to save
money and then when things started happening, the guy wasn’t
there. I mean, just amazing the number of things.
So I made a few comments to that, and it turned into kind of lessons
learned, overall lessons. So I kind of used that as a trigger and
then launched into everything I’ve learned about hardware and
people and all that. So I got to put some stuff together. If you’re
aware of what’s going on around you at all, pretty soon you
can’t help but develop some of these things. So I have a little
pitch that I have put together.
Rusnak:
Well, that’s about all the questions I had had for this time,
but I did want to see if Carol and Sandra had any, if you don’t
mind.
McMann:
Sure.
Rusnak:
No? Sandra?
Okay. Well, it looks like we’re all about out of them.
McMann:
Okay. Well, I enjoyed it.
Rusnak:
Good. Were there any other comments you wanted to make before we called
it quits?
McMann:
No. I think it’s a great thing you’re doing, and I was
really, really impressed by the roster of people that you have. I
suggested a couple of other names I think you’ll get a real
kick of out what those guys can tell you. Marshall and Travis are
both great storytellers.
I could prime you with a couple of things. If you get Travis Brown,
be sure and mention to him right off that it looks like he’s
put on a couple of pounds. Just mention that to him. I’m doing
this for his own good.
For Marshall, just tell him that the guys in the GFAE, Government
Furnished Aerospace Equipment, Crib, at McDonnell are still waiting
for the chestpack. He used to have fights with those guys.
Marshall was a great guy. He could calm the waters. See, I’ve
got to tell you one more story. Getting ready for Gemini III, which
was the first manned Gemini flight, we had these portable oxygen ventilators.
Norm Prince was working for me at the time, and an old technician
named Charlie [Charles B.] Nies. So I sent Norm and Charlie down to
the Cape.
These ventilators, there were two ventilators per crewman you had
to have ready. They were liquid oxygen ventilators. So you had a prime
and a backup for each crewman, so you had two crewmen, so you had
four. So you’d fill these things up on the first floor, and
you’d go up to the suiting room on the second floor of the MSOB
down at the Cape. Norm—you remember I told you about Norm, how
hard-charging he was. Norm was in his thirties then. Charlie was probably
close to sixty. So they’d fill those ventilators up, Norm would
grab two, Charlie would grab two, Norm would go up the stairs two
at a time, up to the second floor to get to the suiting room. Then
Charlie would come struggling after him, and I mean really huffing
and puffing by the time he got up there.
One day one of the guys at the Cape, there goes Norm up the stairs
again, Charlie starts going, the guy said, “Charlie, why don’t
you use the elevator?”
Charlie says, “What elevator?”
He said, “There’s an elevator right around the corner.”
He said, “Norm, did you know there was an elevator?”
Norm said, “Yes. It’s too slow.” [Laughs] I thought
Charlie was going to kill him, but that’s just the way Norm
was.
So when we got ready to send the chestpack down to the Cape the first
time, I knew it was going to be a mess. We were going to need somebody
with super human strength and untold endurance, so we sent Norm down
there. Well, he got the job done, but he pissed them off at the Cape
like they had their knives drawn.
So Norm came back. This was for Gemini VIII. For Gemini IX, they were
ready for Norm again. Well, this time I sent Marshall Horton down
there. They just started to beat on him, but Marshall is such a nice
guy, everybody likes him instantly. I couldn’t have done it
any better if I’d planned it. I sent down the guy that was the
tiger to get things set up, piss everybody off, and then send down
the guy that could pour oil on the troubled waters the next time.
It just worked out perfect. [Laughs]
Rusnak:
Well, we’ll be sure to ask him about that if we can get them
in.
McMann:
Oh, yes.
Rusnak:
Actually, that just reminded me, speaking of Gemini, that reminded
me of one question I had had from last time which was involving Gemini
X and the environmental control system where the guys complained of
their eyes burning, but they couldn’t really figure out what
the problem was.
McMann:
I don’t remember ever knowing what that was. I tell you, have
you have had Larry [E.] Bell?
Rusnak:
Yes.
McMann:
He would have been the one to know, if anybody knew.
Rusnak:
Well, his thought was that John Young had used his suit hose as a
vacuum cleaner to suck up some Tang he had spilled.
McMann:
I wondered about the Tang. I was going to mention that, but I didn’t
know whether they’d ever proved that or not.
Rusnak:
Yes, I don’t know if they did. I think John Young would deny
that story.
McMann:
Have you had him yet?
Rusnak:
No, we haven’t, but we sure try.
McMann:
Oh, yes. I’d get him. Yes. Yes. It’s been a great ride,
I’ll tell you.
Rusnak:
Yes, it certainly seems like your ride was a lot of fun.
McMann:
Oh, yeah. I guess you tend to remember those things, and you remember
the characters. The characters. I guess maybe there are characters
like them now, but I don’t see them. I don’t see the characters
like we had in the early days.
Rusnak:
The wild men.
McMann:
The wild men, yes. No more wild men. Okay.
Rusnak:
All right. Well, thanks.
McMann:
Thank you.
[End
of interview]